Nautica Brinkley
Talent,OR
Summary
Customer service professional with a background in customer relations, de-escalation, transaction processing, and administrative communication. Supports fast-paced operations through clear communication, appointment scheduling, cash handling, and organized service across phone and in-person interactions.
Overview
10
10
years of professional experience
Work History
sign holder
hammer insurance
san bernardino, CA
02.2025 - 07.2025
- Displayed promotional signs for insurance office near heavy traffic areas.
- Positioned signage to support Hammer Insurance branch visibility and walk-in interest.
- Communicated politely with passersby about Hammer Insurance services.
Customer Service Representative
Pizza Hut
Wingate, NC
03.2021 - 08.2023
- Developed customer relations skills through effective de-escalation and multitasking in fast-paced environments. Handled high call volumes, processed transactions, and resolved customer issues while maintaining organization and professionalism. Communicated clearly, managed competing priorities, and provided high-quality customer support in-person and over the phone.
- Answered customer calls for Pizza Hut orders and questions.
- Entered carryout and delivery orders using point-of-sale system.
- Processed payments and handled cash transactions accurately.
Bakery Assistant
Yuria Daigo
Kyoto, Japan
01.2016 - 11.2018
- Checked ingredient freshness and rotated stock during Yuria Daigo Bakery shifts.
- Helped bakers with cleanup, sanitation, and workspace organization.
- Supported display cases with fresh products, labels, and presentation standards.
- Kept work area clean and sanitary throughout day.
Education
High school diploma -
Hickory High School
Hickory, NCSkills
- Customer service
- Phone communication
- Cashiering
- Cash Handling
- Computer operation
- Appointment scheduling
- Food Service
- Food Preparation
- Organizational skills
- Problem-solving
- Customer assistance
- English
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional information
I have experience working in customer-facing environments from a young age, including helping family businesses and later working in food service, cashier, hostess, and shift leadership roles. These experiences helped me develop strong communication, customer service, multitasking, and problem-solving skills while working with many different types of people and situations. I am interested in continuing to grow professionally and gaining more experience with the tools and skills needed to pursue long-term opportunities in communication, customer service, marketing, and related fields.
Timeline
sign holder
hammer insurance
02.2025 - 07.2025
Customer Service Representative
Pizza Hut
03.2021 - 08.2023
Bakery Assistant
Yuria Daigo
01.2016 - 11.2018
High school diploma -
Hickory High School