Navahri Holden
Nashville,TN
Summary
Through seasoned knowledge, the Administrative Specialist provides specific information and comprehensive assistance to Veterans, their dependents and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits, to include those cases in which issues require an advanced technical proficiency.
Overview
8
8
years of professional experience
Work History
Department of Veterans Affairs
Tennessee Valley Health Care
2022.10 - Current
- Maintained confidentiality of all employee information.
- Processed enrollment paperwork and benefits forms.
- Interview persons who visit VBA Facilities and provides designated outreach service
- Speaks to individuals or groups at outreach events. Serves as a resource for the veteran community by participating in events and programs such as Veterans Organizations seminars.
- Develops a network relationship with state and private veterans organizations to broaden the scope of outreach.
- Prepares technical correspondence to veterans and their dependents providing benefit information, representation right and and responses to miscellaneous requests.
- Conducts comprehensive VA benefits and services briefings to groups of veterans who have found it difficult to request VA benefits and services.
United States Postal Service
City Carrier
2016.05 - 2022.10
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Developed and maintained courteous and effective working relationships.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Education
Bachelor of Science - Exercise Science
Methodist University
Fayetteville, NC12.2014
Skills
- Electronic Filing Systems
- Document Review
- Court filings
- Contract Administration
- File Management
- Legal Research
- Calendar Management
Timeline
Department of Veterans Affairs
Tennessee Valley Health Care
2022.10 - Current
United States Postal Service
City Carrier
2016.05 - 2022.10
Bachelor of Science - Exercise Science
Methodist University
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