Naveah Gomez
Sorrento,FL
Summary
Dynamic and dedicated professional with a strong background in customer service at First Watch. Proven ability to enhance guest experiences through excellent communication and teamwork. Skilled in sanitation and time management, consistently maintaining a clean environment while efficiently supporting staff during peak hours. Committed to fostering positive relationships with both customers and colleagues.
Overview
3
3
years of professional experience
Work History
Table Busser
First Watch
Mount Dora, Fl
02.2026 - Current
- Cleared and reset tables efficiently to enhance guest dining experience.
- Assisted servers in delivering food and beverages promptly during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Collaborated with kitchen staff to ensure timely table turnover and service flow.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Displayed strong multitasking abilities, handling multiple responsibilities simultaneously while remaining focused on priorities.
Team Member,
Scoops on 5th
Mount Dora, Fl
03.2023 - 04.2026
- Delivered exceptional customer service, ensuring positive experiences for all patrons.
- Operated cash register accurately, managing transactions efficiently during peak hours.
- Prepared and served a variety of ice cream products, adhering to quality standards.
- Maintained cleanliness and organization of workstations, promoting a safe environment.
- Participated in training new staff, fostering a supportive learning environment for team growth.
- Engaged customers by providing product recommendations and addressing inquiries promptly.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
Expo Runner
Whiskey Kitchen
Mount Dora, FL
08.2024 - 02.2026
- Assisted in timely delivery of food and beverages to guests, ensuring efficient service flow.
- Collaborated with kitchen staff to maintain organization and cleanliness during busy shifts.
- Monitored dining area for guest needs, promptly addressing requests to improve satisfaction.
- Coordinated with team members to streamline communication and improve service speed.
- Trained new staff on operational procedures, promoting consistency in service standards.
- Maintained clear communication channels with kitchen staff to address any issues or discrepancies in orders promptly.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Developed strong communication skills while liaising between front-of-house and back-of-house teams.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
Host
Whiskey Kitchen
Mount Dora, Fl
04.2024 - 02.2026
- Greeted and seated guests in a welcoming manner, enhancing customer experience.
- Provided menu recommendations and answered questions to assist diners in making informed choices.
- Managed reservation systems, ensuring efficient seating arrangements during peak hours.
- Collaborated with kitchen staff to expedite food delivery, improving service efficiency.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Skills
- Sanitation
- Patience and tolerance
- Professional appearance
- Excellent customer service
- Strong communication skills
- Team player attitude
- Clear communication
- Safety awareness
- Positive attitude
- Time management
- Teamwork and collaboration
Timeline
Table Busser
First Watch
02.2026 - Current
Expo Runner
Whiskey Kitchen
08.2024 - 02.2026
Host
Whiskey Kitchen
04.2024 - 02.2026
Team Member,
Scoops on 5th
03.2023 - 04.2026