Naveen Gaddam

Environment: S/4 HANA, Fiori, GRC, Enterprise Portal, BI, Solution Manager, CAR, F&R, SLT, PIPO, ADS, EWM, HDB, Oracle, GCP, Unix(RHEL)

• Migration of 30TB legacy ECC to S/4 HANA on Cloud (GCP)
• Multiple installations & SP upgrades of SAP systems.
• High-availability solution for application (ASCS/ERS)
• Solution Manager - ChaRM, SLD/LMDB, MSC, CTS, Technical & System monitoring configurations, email alerts.
• Implementation of AI/ML technologies (Ignio) to automate tasks, self-heal and system monitoring
• Highly experienced in SSL, SSO, Load balancer, cert store concepts.
• Basic understanding of Cloud concepts such as Firewall rules, VPCs, IAM, LB, VM provisioning and network peering.
• Experience with SAP for Me, License & Migration keys, OSS Incident management, KBAs, Remote connections, Expert Chat, Software Download, PAM functionalities.
• Experience working with large team, partnered & collaborated with various cross functional teams to achieve deliverables.
• Created numerous SOP and knowledge share documents.
• Participated in on-call rotation providing Production support and issue resolution during off hours.
• Delegated numerous tasks with instructions to offshore teams.

Environment: ECC, BI, Enterprise Portal, S4HANA, Solution Manager, PI/PO, TREX, GRC, Fiori, Gateway, SLD, SLT, LaMa, GRC, GTS, Event Management, SCM, SRM, CRM, AS Java, CA Wily, Web Dispatcher, BOBJ, HANA Multi-tenant DB, Oracle, AWS, GCP, AIX, Linux, Microsoft Windows Server, Delphix, Tableau, Inflobox, Vertex. Vistex, TDMS.

• Performed two full life cycle implementations over the course of 4.5 years
• Performed OS/DB migration of on-prem Solution Manager 7.2 to AWS cloud
• Greenfield implementation of S4HANA five-tier landscape
• Created EC2 instances on AWS, maintained and configured tags
• Performed number of system upgrades using SUM, SPAU/SAINT
• Performed number of system refreshes regularly using tools such as SWPM, OS scripts, LaMA PCA and TDMS
• Worked with Offshore teams to resolve tickets and perform knowledge transfer sessions.
• Managed over 300 satellite systems in Solution Manager and configured monitoring, alerts, automated license distribution along with creating Focused Insights Dashboards
• As a part of managed system setup, installed the latest Wily Introscope and connected satellite agents to Solution manager for Java monitoring.
• Automated Training rewinds every week via LaMa
• Host control and SMD agent installs, configuration and upgrade.
• Configured TREX (Option ESH) search for Solution Documentation and Change Management
• ChaRM Implementation
• Configured connections between GRC and Production SAP systems to enable Firefighter access.
• Use of HANA studio on regular basis to analyze system alerts, logs and bottlenecks.
• System monitoring of HANA multi-tenant databases.
• IDoc monitoring via Solution Managers' Interface monitoring capabilities
• Performed and configured CTS+ configuration on PO systems.
• Implemented SAML between Tableau on GCP and HANA XSA
• As a part of Basis Operations, troubleshooted and resolved various Remedy tickets, applied SNOTES, ran performance analysis via STAD, ST03N, ST02, resolved printer issues, SSO issues.
• HA/DR testing across multiple sites
• Used TDMS to scramble sensitive data
• Configuration of Business systems in SLD
• Performed Technical Monitoring on SLT systems and enabled SLT mobile alerts.
• Performed Business Process Monitoring on key ECC processes.
• Ran large number of Managed System Setups in Solution Manager for Satellite systems and there by enabled EWA, System Monitoring, DVM, BPMm ChaRM etc.
• Enabled SPNego using Kerberos authentication across all Enterprise Portal Landscapes.
• On-Call support
• Actively engaged in integrating SAP systems belonging to different business segments.
• Maintained win-win relationships with Offshore, DBA, Security & Compliance, Storage, OS, Cloud Infrastructure, Networking, Active Directory and Audit teams on a day-to-day basis as part of my job responsibilities
• Provided regular mentoring to entry level and mid-level Basis Administrators

Environment: ECC 6.0 Ehp4, ECC 6.0 Ehp6, BW 7.31, SCM 7.0 Ehp2, liveCache 7.9, HCM, Enterprise Portal NW 7.31 EhP3, TDMS 4.0, MII 14.0, Windows Server 2008 R2 Enterprise, SAP BOBJ 4.0 ConnectDirect 4.1, AIX 7.1, DB2/zOS, DB6 9.7 & 10.1, MaxDB 7.9, Oracle 11g, IBM XIV tool, IBM Power 770.

• Performed Full-lifecycle implementations of SCM 702, BW 731 and liveCache 7.9 on AIX 7.1 platform.
• Was actively involved with IBM Migration factory team in migrating ECC environments off of Mainframe to AIX and also participated in Unicode code conversion.
• Upgraded ECC 6.0 Ehp4 to ECC 6.0 Ehp6 using SAP SUM.
• Performed number of system refreshes of ECC, SCM, liveCache, BW environments.
• Installed Production Solution Manager 7.1 SP 8 and completed all configuration steps to setup Solution Manager.
• Installed Enterprise Portal with HR Business packages and configured Portal with Adobe Document Services and have also configured Portal with Single Sign-On (SSO) to backend ECC system.
• Implemented SPNego authentication (Kerberos) for Enterprise Portal users using Windows Active directory service.
• Installed SAP TDMS 4.0 and created projects to scramble sensitive HCM data in non -production ECC environments following system refreshes.
• Performed local client copies using TDMS tool.
• Documented all Installations and Configurations and maintained SOPs.
• Provided rotation based Production monitoring support and on-call support, SAP ECC 6.0 Ehp4, BW 7.31, SCM 7.0 Ehp2, liveCache 7.9, HCM, Enterprise Portal based on NW 7.31 EhP3, Windows Server 2008 R2 Enterprise, SAP BOBJ 4.0 ConnectDirect 4.1, AIX 7.1, DB2 9.7, MaxDB 7.9, Oracle 11g, IBM XIV tool.
• Full-Lifecycle Implementation project in 6 system landscape.
• Installation of all SAP Environments.
• Support Pack installations as part of Post-Installation activities.
• CIF Administration for SNP, Source system connections for BW, ECC and SCM, TMS, SSO Configurations, load balancing, RFC Administration, OSS Notes, client-copies.
• LiveCache Administration - Schedule Complete Data & Log Backups, Create templates, perform checks using Max Database Manager 7.6.
• Provide high-level weekly update with progress of project to steering committee.
• Prepare Status update reports every week for Infrastructure team.
• Work with various technical teams such as AIX, Database, Windows and Storage to affect key decisions.
• Provide client with architecture of server layout for SAP HCM and Portal Integration project.
• Work with third-party software vendors to facilitate enhanced integration with client's business systems.
• Organize and facilitate technical team meetings with various teams on weekly basis to ensure Project delivery.
• Provide Mock-Cutover Infrastructure team support.
• Provide 24/7 on-call support to all technical teams.

Client: Lorillard Tobacco Company, Greensboro, NC

Environment: SAP ECC 6.0 Ehp4, BW 7.31, SCM 7.0 Ehp2, liveCache 7.9, HCM, Enterprise Portal based on NW 7.31 EhP3, Windows Server 2008 R2 Enterprise, SAP BOBJ 4.0 ConnectDirect 4.1, AIX 7.1, DB2 9.7, MaxDB 7.9, Oracle 11g, IBM XIV tool

● Full-Lifecycle Implementation project in a 6 system landscape.

● Installation of all SAP Environments.

● Support Pack upgrades.

● CIF Administration for SNP, Source system connections for BW, ECC and SCM, TMS, SSO Configurations, load balancing, RFC Administration, OSS Notes, client-copies.

● liveCache Administration – Schedule Complete Data & Log Backups, Create templates, perform checks using Max Database Manager 7.6

● Facilitate XIV Snaps, backups & restores.

● Provide client with the architecture of server layout for SAP HCM and Portal Integration project.

● Organize and facilitate technical team meetings with various teams on a weekly basis to ensure Project delivery.

● Provide 24/7 on-call support to all technical teams.

Client - Cardinal Health, Dublin, OH

Environment: SAP R/3 6.0 EhP1, SAP ERP, Netweaver 7.0 Ehp1, SAP CRM 7.0, Trex, SCM 7.0, Vertex Tax solutions 6.0, liveCache 7.6, SNC 7.0, BI 7.0 EhP1, EWM 7.0, BOBJ, PI711, Enterprise Portal, Solution Manager Ehp1, 7.0, 7.1 Suse Linux 10 SP2, IBM AIX 5.3, DB2/DB6.

• Full-Lifecycle Implementation project (ECC 6.0, PI EhP1 7.1, CRM 7.0, BI EhP1 7.0, SCM 7.0, SNC 7.0, EWM 7.0, Enterprise Portal 7.0, Netweaver 7.0, TREX 7.10, LiveCache 7.7.07.37).
• Performed SAP Installations, Upgrades and system refreshes.
• SAP EHP 1 for SAP Solution Manager 7.0 SP26 (ChaRM, CCMS Alerts and Monitoring, Project Documentation, BPM, E2E Root cause analysis, EEM-SAP Lighthouse project, System landscape).
• Configured and performed Archiving on iDocs, Billing and Sales Documents, Workflow objects, FI objects in Production ECC environment with business desired retention periods.
• PI 711 ( CTS+, SLD configuration, Web Services configuration, Integration Builder configuration).
• Configured EWM 7.0 with RF devices using SAP ITS Mobile/Web Console for the business and troubleshoot performance issues related to RFUI (Radio Frequency UI).
• ACC 7.3 on SAP Netweaver 7.1 (Adaptive Computing Controller - CE 7.2, sap host agents).
• RFC Destinations, Queue Registration, tRFC ports, partner profiles, Distribution model, Parallel RFC group assignments, Archiving (SARA), Batch Processing via UC4 scheduling, LDAP configuration in ECC -Directory server.
• Monitored and analyzed system performance, system errors and dumps, OS level monitoring, queue management, SAP integration with third-party tools such as Vertex, DataStage, Message broker, Genesys (CRM).
• Vistex Bolt-On installation on ECC, CIF configuration (ECC, SCM, SNC & EWM), Crystal Reports, MFT (LSMW) tools, CRM MiddleWare Configuration, CRM Interactive reporting client configuration.
• Performed Production HA testing-scenarios before Go-Live.
• Coordinated with Offshore for KT sessions, nightly operations & maintenance windows.
• Recommended hardware sizing, installation and configuration plans.