Summary
Overview
Work History
Education
Skills
Certification
Websites
Languages
References
Timeline
Generic

NAVEEN HIRASKAR

West New York

Summary

Results-driven Senior Software Engineering Manager with 18+ years of experience delivering scalable, cloud-native platforms in financial services, real-time news, and identity management. Proven leader of globally distributed engineering teams (across the U.S., India, Brazil, the UK, Spain, Mexico, and Bulgaria), with expertise in treasury management systems, IPO data pipelines, and economic event platforms. Skilled in strategic planning, application modernization, budget management, and cross-functional leadership.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Software Engineering Manager

Dow Jones (News Corp)
Princeton
03.2022 - Current
  • Lead global engineering teams managing real-time distribution platforms handling IPO data, treasury data events, corporate news, and economic events for WSJ, Barron’s, MarketWatch, and Factiva.
  • Architect and manage data pipeline platforms using Snowflake, Apache Airflow, and AWS S3, with modern architecture for structured, curated, and real-time financial data layers.
  • Successfully executed a multiyear technology strategy aligned with organizational objectives, driving innovation and efficiency in software development processes.
  • Provide architectural leadership for Kubernetes-managed deployments (AWS EKS), ensuring system scalability, security, and uptime of 99.999%.
  • Guided development of microservices and distributed systems using Java, Python, and Kafka for secure, low-latency APIs.
  • Manage departmental budgets, vendor contracts, and software procurement, aligning with treasury management objectives.
  • Mentor senior engineering managers and leads, fostering team growth, and driving quarterly performance evaluations.
  • Effectively manage global teams located in São Paulo, Brazil; London,Barcelona; Mexico; India; and Sofia, Bulgaria, overseeing their day-to-day activities, fostering collaboration, and ensuring alignment with organizational objectives.

Software Engineering Manager

Hughes Network Systems
Germantown
06.2018 - 03.2022
  • Directed enterprise software engineering teams delivering CCaaS platforms with real-time analytics and messaging APIs, scaling to 10,000+ RPS.
  • Integrated social channels (WhatsApp, Twitter) into IVR systems using RESTful APIs, aligning with omnichannel customer service trends.
  • Developed APIs delivering satellite, gateway, and internet service analytics, improving agent efficiency and customer experience.
  • Managed contact center technology modernization projects, optimizing performance, and reducing operational costs.
  • Scaled Messaging API from peaks of 2,500 requests per second to peaks of 10,000 requests per second.
  • Awarded for successfully increasing application efficiency within the custom framework.
  • Spearheaded the development of an in-house software solution to convert contact center calls to text format, enabling sentiment and quality analysis. Collaborated closely with interns from the University of Maryland to execute the project,

SME Team Leader

JP Morgan Chase
Hyderabad
11.2014 - 01.2017
  • Led custom app development for Consumer Cards business, focusing on IVR system design, skill-based routing, and outbound service flows.
  • Provided leadership and vision for the IT department include strategic planning of information systems.
  • Managed voice platform migrations from Genesys to Aspect Platform ensuring technology transformation with compliance alignment.
  • Directed team budgeting, performance management, and roadmap execution.

Senior Apps Developer

Bank of America
Hyderabad
04.2011 - 11.2014
  • Developed contact center solutions supporting mortgage services, integrating CRM and regulatory features (CFPB).
  • Honored with Bank of America “Best Project Award” for outstanding project delivery.
  • Created monitoring dashboards for proactive incident detection and operational reliability.

Contact Center Software Developer

HSBC Technology & Services
Hyderabad
11.2006 - 04.2011
  • Designed voice routing systems and payment processing flows for HSBC UK, First Direct, and M&S Bank.
  • Managed full data center migrations ensuring service continuity and compliance.

Education

Master of Science - Technology Management

George Mason University
Fairfax, VA, United States

Bachelor of Technology - Computer Science And Information Technology

Jawaharlal Technological University
Hyderabad, India

Skills

  • Programming: Java, Python, SQL
  • Data Engineering: Apache Airflow, Snowflake
  • Cloud Platforms: AWS (EC2, S3, Lambda, EKS)
  • Containerization: Docker, Kubernetes
  • Messaging: Kafka
  • CI/CD: GitLab CI, Jenkins
  • Methodologies: Agile, Scrum
  • Treasury and financial systems: economic events, IPO data distribution, real-time market data, treasury data events
  • Mortgage banking certification (Bank of America)
  • Certified programmer (London, Aspect Technologies)
  • Software engineering
  • Vendor negotiation

Certification

  • Project Management PMI
  • AWS Certified Solutions Architect (Associate)
  • Kubernetes Administrator (CKA)

Websites

Languages

English
Full Professional
Marathi
Native/ Bilingual
Hindi
Native/ Bilingual
Telugu
Professional

References

References available upon request.

Timeline

Senior Software Engineering Manager

Dow Jones (News Corp)
03.2022 - Current

Software Engineering Manager

Hughes Network Systems
06.2018 - 03.2022

SME Team Leader

JP Morgan Chase
11.2014 - 01.2017

Senior Apps Developer

Bank of America
04.2011 - 11.2014

Contact Center Software Developer

HSBC Technology & Services
11.2006 - 04.2011

Master of Science - Technology Management

George Mason University

Bachelor of Technology - Computer Science And Information Technology

Jawaharlal Technological University

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