Naveen Kumar Guthi
Dallas,Texas
Summary
Senior Technical Architect with a solid understanding of technology architecture, software development, and system design. Proven ability to lead teams in complex technical projects while delivering cutting-edge solutions. Strengths include problem-solving capabilities, strategic planning, and communication skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Technical Architect
Tata Consultancy Services
Dallas, Texas
02.2023 - Current
- Defined and enforced architectural standards, policies, and procedures to ensure consistency and quality.
- Provided technical guidance for system development and troubleshooting.
- Conducted system analysis and designed architectural solutions to meet business requirements.
- Led cross-functional teams in systems integration projects.
- Conducted code reviews and architectural evaluations to ensure adherence to design principles.
- Provided status updates to keep upper management informed and to reach goals.
- Provided technical leadership in the resolution of complex system issues and performance bottlenecks.
- Lead technical design sessions with stakeholders to define system requirements.
- Mentored junior architects in the development of their technical skillset.
- Collaborated with business analysts to ensure that technology solutions meet customer needs.
- Led the adoption of cloud technologies, optimizing infrastructure costs and scalability.
Group Technical Manager
HCL America
Dallas, Texas
11.2017 - 12.2022
- Analyzed requirements, designed architecture, and developed technical solutions to meet customer needs.
- Ensure software compatibility and alignment with overall business, IT, and infrastructure strategies. Accountable for ensuring the business and technical architecture of the delivered solution matches customer technical and functional requirements, and commits to customer success.
- Perform solution architecture and design guidance to the project team developing BPM/BRE solutions using PEGA technology.
- Provide thought leadership to clients across business and technical project dimensions, solving complex business requirements.
- Develop and demonstrate advanced knowledge of the PEGA platform architecture and all PEGA design and implementation features.
- Lead technical teams in development activities, and code complex workflow solutions.
- Active participation in requirement grooming, JAD sessions, and assisting the business architect in running DCO sessions, as well as the creation of features and user stories.
- Identify and direct the implementation of strategies for application integration with external systems.
- As a Certified Pega Decisioning Consultant, I have expertise in building strategies, data flows, next best actions, propositions, and predictive/adaptive models using the Customer Decision Hub and PMML models.
- Work with cross-functional teams to architect the best possible solution design.
- Collaborate with business teams to gather functional requirements, assess risk, and propose solutions.
Lead Architect
JK Tech
Memphis, TN
09.2016 - 11.2017
- Design application architecture, class structure, data model, and reusable integration assets.
- Experienced in Java coding for complex issues and custom solutions, with expertise in troubleshooting issues at the application server and database server.
- Monitor development team members in best practices, driving design and code reviews to adhere to the Pegasystems guardrails, best practices, and design principles.
- Expertise in improving application performance and user experience.
- Acted as a UX architect to design and standardize Pega UI screens to improve user experience, user productivity (time-to-task metrics), and application adaptability.
- Well-versed in Agile, Scrum methodologies, and requirements management with Rally, JIRA, and DCO.
- Review software change requests to identify duplication, similarities, and feasibility. Recommend specific actions needed.
- Work in conjunction with Program/Project managers to size, manage scope, and risk.
- Assist in projecting software and hardware requirements for Pega applications.
Consultant - CRM
Cognizant Technologies Solutions
Fort Lauderdale, FL
12.2011 - 09.2016
- Led two scrum teams consisting of Pega LSA, LBA, CSSA, and QA team members to implement the Backoffice Complaints BPM application on the Pega 8.5 cloud platform.
- Collaborated with customer business stakeholders, operational managers, product owners, and business analysts to gather business requirements.
- Built an enterprise complaints system that handles complaints received from various channels, such as the Contact Center, Document Services, Policyholder Services team, and Claims teams.
- This system helps five teams handle complaints effectively, with features such as GetNextWork, SLA, skill-based routing, dashboard reports, and scheduled reports.
- Design and implement a new application that reuses the enterprise components' class structure, data model, organization structure, and integration with external applications.
- Designed and implemented custom solutions such as Enterprise REST API, email conversations, and UX best practices.
- Monitor application performance using Log, Alert files, PLA, and PDC.
- Closely work with external teams and architects to implement integrations using SOAP/REST web services.
- Design and implement stage-based case types, process flows, SLA, routing, data pages, decision rules, activities, data transforms, work parties, report definitions, dynamic system settings, delegated business rules, sections, harness, flow actions, security role, deny objects, dynamic class referencing pattern, and global environment settings data pages.
- Responsible for formulating and enforcing Pega guardrails, and conducting code reviews.
- Lead team members on project implementation, and enforce best practices in coding.
- Performance tuning, monitor Pega logs, alert logs, and PDC.
- Led two scrum teams of 10 or more senior system architects.
Application Developer - Pega
IBM
Bangalore, Karnataka
04.2010 - 12.2011
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
- Identified, debugged, and fixed system bottlenecks and problems.
- Monitored application performance metrics and made adjustments to improve reliability.
- Participated in code reviews to maintain high-quality software development standards.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Provided technical support and training to users and internal teams.
Software Engineer
Xchanging Technologies
Gurgaon, Haryana
05.2009 - 04.2010
- Developed requirements for system modifications and new system installations.
- Optimized existing software systems for improved performance and scalability.
- Developed and implemented Pega System Architect solutions to meet business requirements.
- Participated in code reviews and identified potential issues related to the implementation of Pega System Architecture solutions.
Associate Engineer
Virtusa
Hyderabad, Telangana
10.2007 - 05.2009
- Developed Pega applications using PRPC, HTML, CSS and JavaScript.
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
- Translated business requirements into functional specifications.
- Integrated web services into the existing Pega applications using SOAP and REST protocols.
- Created user interface designs with Pega UI Standards and best practices.
- Assessed code during testing stage to determine potential glitches and bugs.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Bachelor of Technology - Electrical And Electronics Engineering
Jawaharlal Nehru Technological University
Hyderabad06-2007
Skills
- Pega Infinity Platform
- Pega frameworks: Constellation, Customer Decision Hub, Customer Service, Smart Investigate, Smart Dispute, PDC
- Architectural design
- Cloud technologies: AWS
- Business requirement analysis
- Leadership
- Database: Oracle, Microsoft SQL Server, IBM DB2
- Programming languages include Java, HTML5, CSS3, JavaScript, React JS
- Project Management: Agile, SAFe, JIRA
- System Integration: REST, SOAP, HTTP, JMS, MQ, SQL, File, Email, DocuSign
- DevOps: Jenkins, GitHub, Amazon Web Services
- Other Tools include SQL Developer, TOAD, Postman, Soap UI, Fiddler, Sketch UX Prototyping
Certification
- Pega Certified Lead System Architect
- TOGAF Certified Enterprise Architect
- Pega Certified Data Scientist
- Pega Certified Customer Service Architect
- Pega Certified Decisioning Consultant
- Oracle Certified Java Programmer
Languages
English
Professional
Accomplishments
- · Awarded with “Best People choice” award for being key enabler of Cognizant Pega practice
Timeline
Technical Architect
Tata Consultancy Services
02.2023 - Current
Group Technical Manager
HCL America
11.2017 - 12.2022
Lead Architect
JK Tech
09.2016 - 11.2017
Consultant - CRM
Cognizant Technologies Solutions
12.2011 - 09.2016
Application Developer - Pega
IBM
04.2010 - 12.2011
Software Engineer
Xchanging Technologies
05.2009 - 04.2010
Associate Engineer
Virtusa
10.2007 - 05.2009
Bachelor of Technology - Electrical And Electronics Engineering
Jawaharlal Nehru Technological University
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