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Associate Principal Engineer

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Detail-oriented Information Technology student with hands-on experience in dispatch operations, system monitoring, ticketing workflows, and investigative analysis in a healthcare environment. Skilled in troubleshooting, incident coordination, and technical systems. Seeking an entry-level IT support or help desk position.

An accomplished and motivated Helpdesk Support Officer with a solid understanding of networking as well as good knowledge of Windows, servers, and cloud platforms including Office 365 and Azure. Now working towards CCST certification, and I'm dedicated to continuing my learning and achieving further certifications. Passionate about excellent customer service, constantly aiming for high client satisfaction, and providing effective technical assistance. I'm looking for chances to broaden my technical knowledge and support a creative team in order to advance professional growth.

 Results-driven IT and CRM Administrator with over 7 years of experience in system administration, technical support, and CRM management across finance, customer service, and recruitment sectors. Expertise in Active Directory, Windows Server environments, Microsoft 365, CRM automation, and data integrity ensures optimal system uptime and streamlined workflows. Proven track record of enhancing IT efficiency, data accuracy, and CRM adoption through strategic management and process automation. Recognized for driving process improvements and fostering user engagement while leveraging strong skills in data analysis and system configuration. 

Dynamic professional with a proven track record at Vandergriff Honda, excelling in customer support and conflict resolution. Recognized for maintaining professionalism under pressure while driving team productivity and satisfaction.
Experienced CRM professional with strong expertise in customer relationship management and data analysis. Proven ability to drive team collaboration, adapt to changing needs, and deliver impactful results. data interpretation, and strategic planning. Known for reliability and achieving business objectives.

Naveen Kumar MYSALU

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Associate CRM

Associate Software Engineer

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Master of Science - Information Technology Management

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Associate CRM

Associate Software Engineer

Master of Science - Information Technology Management

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