Navid Rohan
Bronx
Summary
Customer-focused Retail Sales Associate with hands-on experience in sales support, customer engagement, inventory management, and merchandise operations. Proven ability to deliver excellent service, maintain organized and visually appealing sales environments, and support efficient store operations. Skilled in transaction processing, product knowledge, team collaboration, and problem resolution. Known for reliability, strong communication skills, and maintaining a positive, professional demeanor in fast-paced retail settings.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Staples
Bronx
08.2024 - Current
• Delivered high-quality customer service by assisting shoppers with product selection and resolving checkout issues.
• Operated cash registers and processed transactions accurately and efficiently.
• Maintained a clean, organized, and visually appealing sales floor to enhance customer experience.
• Collaborated with team members to restock shelves and execute effective merchandise displays.
• Supported inventory management by monitoring stock levels and reporting discrepancies.
• Unloaded shipments and organized merchandise in the stockroom and warehouse.
• Safely operated pallet jacks and forklifts to transport and stage inventory.
Education
Bronx Design And Construction Academy
333 E 151st St, Bronx, NY 1045106-2017
High School Diploma -
Jacqueline Kennedy Onasis Highschool
120 W 46th St, New York, NY 1003606-2020
Bachelor of Science - Civil Engineering
Manhattan College
Bronx, NY06-2026
Skills
- Customer Engagement & Relationship Building
- Cash Register & POS Operations
- Inventory Management & Auditing
- Product Knowledge & Merchandising
- Visual Merchandising & Display Setup
- Stocking & Shipment Processing
- Store Opening & Closing Procedures
- Loss Prevention Awareness
- Issue Resolution & De-escalation
- Time Management & Multitasking
- Team Collaboration
- Strong Communication & Interpersonal Skills
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Timeline
Retail Sales Associate
Staples
08.2024 - Current
Bronx Design And Construction Academy
High School Diploma -
Jacqueline Kennedy Onasis Highschool
Bachelor of Science - Civil Engineering
Manhattan College