Navindra Gopaul
Ocoee,USA
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
19
19
years of professional experience
Work History
Dish Network Technician
Echosphere LLC
05.2022 - Current
- Installing Dish equipment on customer property for Dish TV Satellite Service
- Diagnosing technical issues and troubleshooting Dish Network equipment for customers.
- Upselling smart products and home theater equipment’s offered by Dish Network.
- Running Coax Cables on customer property to accommodate receiver install.
- Self-management daily with Dish vehicle, customer workorders, and inventory.
- Striving to exceed daily sales and performance goals.
- Practice exceptional customer service to every customer as required by Dish Network.
Premium Retail Services: Health & Fitness Wearables
Best Buy
08.2020 - Current
- Assisting customers with health and fitness watches such as Garmin, Samsung, Fitbit etc.
- Assisted sales with large fitness equipment in Best Buy locations.
- Attaching services for in home install and protection plans.
- Managing inventory and down stocking when needed.
Android Sales Expert
Mosaic
08.2023 - 07.2025
- Assist customers with finding the right Android phone, tablet or health wearable that fits their needs.
- Gaining product knowledge on various brands and models of Android devices.
- Collaborate with internal and external team members to reach sales goals
- Closing sales and building baskets to build revenue.
- Train Best Buy associates on new products/features and sales promos.
Premium Retail Services
Oculus/Facebook
07.2016 - 07.2020
- Demonstrating the Oculus Rift while maintaining an engaging and exciting experience for customers.
- Training Best Buy associates and customers on how to properly setup and use Oculus Rift.
- Training new hire Brand Ambassadors and Strike Reps on proper sales and demo technique.
- Assisting and promoting sales for Oculus Rift.
- Successfully completed software, hardware and visual updates on demo displays in multiple store locations.
- Highly knowledgeable with computer hardware and software troubleshooting.
Market Source
LG Electronics
03.2016 - 07.2016
- Customer Service and Sales for LG Mobile.
- Finding the right LG cellphone to fits customer’s needs.
- Assisting Best Buy Associates with sales and protection plan attachments.
BDS Marketing
Dell Computers
11.2015 - 03.2016
- Assisted sales and promotions for Dell PC’s and Laptops.
- Providing information such as features, benefits and comparisons between Dell products and other brands.
- Assisting Best Buy associates with selling attachments and services with each Dell product.
- Assisting customers with choosing the right computer to meet their needs. (Gaming, Entertainment, Business, or Digital Design purposes.)
- Giving knowledgeable information to customers about CPU, Ram(Memory), HDD, SSD and Dedicated graphics.
Premium Retail Services
Samsung Electronics
01.2014 - 03.2014
- Promoting and upselling Samsung televisions and home theater equipment in Best Buy Store Locations.
- Brand Recognition for Samsung.
- Answering all customers’ questions about the product confidently.
- Finding the right Samsung product according to customers needs.
- Promptly entering daily work completion info through computer.
ASM – In Marketing Services
Polk Audio
11.2013 - 01.2014
- Brand Recognition and Promotion for Polk Audio.
- Answering all customers’ questions about the product confidently
- Promptly entering daily work completion info through computer.
Resident/Onsite Tech/Sales Associate (Easy Tech)
Staples
08.2012 - 01.2014
- Assisting Customers in choosing the right Computer/Electronic products that fits their needs.
- Fixing and diagnosing customer’s computers, Installing software, Cleaning, Removing virus’s, and installing PC hardware.
- Offering and selling computer services along with protection plans.
- Offering quality service to every customer.
- Restocking and maintaining computer dept.
Sales Associate
Macy’s
11.2010 - 07.2011
- Assisting customers with choosing the right products for their specific needs.
- Offering customers the opportunity to save financially by opening Macy’s Credit Cards etc.
- Recovering and Merchandising the sales floor before and after the store closes
Shoe Stock/Sales Associate
JC Penney
05.2008 - 08.2008
- Shipped and received shoe packages.
- Sorted and organized shoes by size, color, and type.
- Assisted customers and helped them with finding the right shoe to suit their needs.
Computer Sales Specialist/Technician (Fire dog)
Circuit City
06.2006 - 01.2008
- Find the right computer products to fit the customer’s needs.
- Sold products and installation services offered by the company to customers.
- Repaired and installed hardware/software issues on customers computers.
- Worked on home installation/services for customer’s electronics and appliances.
Cashier/Customer Service
Winn Dixie
03.2006 - 06.2006
- Handling cash, and tendering out customers.
- Packing and organizing groceries for customers.
- Helping customers with finding products to purchase.
- Restocking shelves for the next day.
- Cleaning surrounding working area.
Education
Bachelor of Science - Registered Nurse
ECPI University
Lake Mary, FL07-2026
Keiser University
01.2014
Medical Assistant Graduate -
Allen Medical Institute
Jamaica, NY02.2009
Valencia Community College
01.2006
High School Diploma -
Ocoee High School
Ocoee, FL01.2005
JFK Medical Center
Jamaica, NYSkills
- Patient assessment
- Medication administration
- Electronic health records
- Patient care plans
- Clinical documentation
- Customer service
- Team collaboration
- Effective communication
- Time management
- Objection handling
- Social selling
- Upselling and cross selling
- Sales closing techniques
- Sales process management
- Sales strategy development
- Relationship selling
- Product management and pricing
- Closing techniques
- Promotional planning
- Product and service sales
- Performance tracking
- Sales territory analysis
Timeline
Android Sales Expert
Mosaic
08.2023 - 07.2025
Dish Network Technician
Echosphere LLC
05.2022 - Current
Premium Retail Services: Health & Fitness Wearables
Best Buy
08.2020 - Current
Premium Retail Services
Oculus/Facebook
07.2016 - 07.2020
Market Source
LG Electronics
03.2016 - 07.2016
BDS Marketing
Dell Computers
11.2015 - 03.2016
Premium Retail Services
Samsung Electronics
01.2014 - 03.2014
ASM – In Marketing Services
Polk Audio
11.2013 - 01.2014
Resident/Onsite Tech/Sales Associate (Easy Tech)
Staples
08.2012 - 01.2014
Sales Associate
Macy’s
11.2010 - 07.2011
Shoe Stock/Sales Associate
JC Penney
05.2008 - 08.2008
Computer Sales Specialist/Technician (Fire dog)
Circuit City
06.2006 - 01.2008
Cashier/Customer Service
Winn Dixie
03.2006 - 06.2006
Bachelor of Science - Registered Nurse
ECPI University
Keiser University
Medical Assistant Graduate -
Allen Medical Institute
Valencia Community College
High School Diploma -
Ocoee High School
JFK Medical Center
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