Tyler Corcoran
Sunset Beach,NC
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
16
16
years of professional experience
Work History
Dish Network Technician
Dish Network
04.2022 - Current
- Provided exceptional customer support, following up post-installation to address any issues or concerns.
- Performed regular maintenance checks on installed systems, ensuring continued functionality for satisfied customers.
- Assisted in inventory management, maintaining an organized stock of necessary tools and equipment for job completion.
- Performed preventive maintenance of telecommunications equipment.
- Established trust with clients by maintaining professionalism in appearance and demeanor throughout all interactions.
- Streamlined the installation process for customers by utilizing effective time management skills.
- Installed wiring, cabling and networking hardware on customer premises.
- Responded to service requests during and after business hours.
- Improved customer satisfaction by providing timely and efficient installations of Dish Network systems.
- Maintained a high level of product knowledge, staying up-to-date on the latest Dish Network technology and service offerings.
- Exceeded company targets for completed installations while consistently receiving positive feedback from clients.
- Demonstrated expertise in diagnosing hardware and software malfunctions, resulting in swift resolutions for customers.
KFC
KFC
06.2008 - 04.2022
- Worked flexible hours across night, weekend, and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Gained extensive knowledge in data entry, analysis and reporting.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
West Brunswick High School
Shallotte, NC06.2010
Skills
- Documenting activities
- Data cabling installation
- Safety practices
- Equipment Configuration
- Educating customers
- Exceeding sales goals
- Increased Productivity
Timeline
Dish Network Technician
Dish Network
04.2022 - Current
KFC
KFC
06.2008 - 04.2022
High School Diploma -
West Brunswick High School
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