Navjot Rattu
Pittsburg,CA
Summary
A student with 2+ years of relevant experience. My background in providing excellent customer service while collaborating with my team and management. One of the prominent skills that spoke to me is Act of Kindness skills due to the reason being that I am always helpful to others. While working cooperatively with others, contributing to a group with ideas and effort, encouraging classmates by collaborating with them, helping others to evaluate themselves to truly understand their motives behind their actions and always guided an individual to help others gave me that label of kindness.
Overview
3
3
years of professional experience
Work History
Theatre Team Member/Customer Service Representative
Cinemark
03.2023 - Current
- Greets visitors in a timely and professional manner with a smile
- Operating the POS system for Cinemark for all transactions made on the designated register, including accurate cash balancing, distributing the right inventory and tickets for each sale, properly logging off when leaving the register, notifying management of any issues
- After the purchase is complete, voids passes, discounts, and tickets, and processes refunds if necessary using the relevant paperwork
- Ensures that tickets are sold in conformity with MPAA rating standards, studio admission guidelines, and corporate policy
- Guiding visitors to an auditorium and checks tickets at the podium
- Providing information on prices, movies, specialty events, alternate movie options, and basic theater information is provided.
Summer Camp Counselor
Adventure Day Camp
05.2024 - 08.2024
- Implemented camp activities fostering physical, social, and emotional growth.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Led groups of children safely through variety of camp activities.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
Babysitter
01.2022 - 01.2023
- Picked up and dropped off my younger cousins from their houses on time
- Took care of my younger cousins for about 5-6 hours in a day
- Made sure that they were fed on time
- Maintained a safe and hazard-free environment and most importantly made sure that they were having fun.
Education
High school diploma -
California Virtual Academy
08.2024
Skills
- Reliable
- Organized
- Hard Working
- Problem-Solving
- Time Management
- Complaint resolution
- Leadership
- Bilingual - (Hindi and Punjabi)
Timeline
Summer Camp Counselor
Adventure Day Camp
05.2024 - 08.2024
Theatre Team Member/Customer Service Representative
Cinemark
03.2023 - Current
Babysitter
01.2022 - 01.2023
High school diploma -
California Virtual Academy
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