Navneet Kaur
Indianapolis,IN
Summary
Experienced in achieving consistent results with a determined and disciplined approach to handling leasing needs. Driven and hardworking leader with a demonstrated record of success in team leadership and operations management. Familiar with all documentation, reporting and compliance requirements.
Overview
3
3
years of professional experience
2008
2008
years of post-secondary education
Work History
Leasing Specialist
Edward Rose&Sons
Indianapolis, Indiana
04.2022 - Current
- Managed leasing activities and tenant inquiries for residential properties.
- Prepared and executed lease agreements in compliance with company policies.
- Conducted property tours to showcase available units to prospective tenants.
- Maintained accurate records of tenant information and lease documentation.
- Coordinated maintenance requests and communicated updates to residents promptly.
- Assisted in marketing strategies to attract new tenants to properties.
- Developed positive relationships with residents to enhance community satisfaction.
- Collaborated with team members to streamline leasing processes and improve efficiency.
- Received, checked and processed applications for new leases.
- Contacted and followed up with tenants on renewal notices.
- Conducted background checks on applicants.
- Kept records of correspondence with residents and tenants.
- Encouraged prospective tenants to fill out applications after property tours.
- Handled security deposit refunds.
- Wrote and filed reports each day on current leasing activities.
- Escalated critical issues to property manager to promote immediate resolution.
- Trained staff on compliance, policies and procedures to maximize success.
- Checked common areas regularly to keep neat, clean and free of debris.
- Reviewed agent activities to check performance and optimize approaches.
Education
Public Administration
Kuruksatre, HR Skills
- Communication Skills: Ability to clearly communicate with customers, both in writing and verbally
- Problem Solving: Ability to identify, analyze, and resolve customer issues
- Product Knowledge: Understanding of the product or service being supported
- Empathy: Ability to understand and share the feelings of others
- Patience: Staying calm under pressure
- Time Management: Managing multiple support tickets and prioritizing tasks
- Technical Skills: Depending on the industry, knowledge of CRM tools, chat systems, or specific technical skills may be necessary
- Multitasking: Handling multiple customer issues at once
- Conflict Resolution: Ability to de-escalate difficult situations and resolve conflicts
Languages
English
Professional
Hindi
Full Professional
Punjabi
Professional
Urdu
Professional
Accomplishments
Leasing Consultant of the Year Award
Latitudes property Properties, 2025
Recognized for outstanding customer service, lease performance, and tenant satisfaction.
References
References available upon request.
Timeline
Leasing Specialist
Edward Rose&Sons
04.2022 - Current
Public Administration