Hi, I’m
Navonia Whitehead
Cordele,GA
Summary
Proven delivery specialist and assistant manager with a track record of enhancing customer satisfaction and streamlining operations at Rent A Center Warehouse & Retail Store. Excels in strong organizational skills and professionalism, achieving high accuracy in cash handling and fostering positive work environments. Demonstrates self-motivation and adaptability, significantly improving service quality and efficiency.
Overview
2
years of professional experience
Work History
Rent A Center Warehouse & Retail Store
Delivery Specialist
05.2023 - 03.2024
Job overview
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
Bojangles' Famous Chicken 'n Biscuits
Assistant Manager
02.2022 - 09.2022
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Circle K
Cashier
02.2022 - 03.2022
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Circle K
Key Holder Supervisor
01.2022 - 02.2022
Job overview
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Bojangles' Famous Chicken 'n Biscuits
Cashier
11.2021 - 01.2022
Education
Crisp County High School, Cordele, GA
GED
05-2020
Skills
- Strong organizational skills
- Self-motivation and discipline
- Professionalism and punctuality
- Patience and tolerance
Timeline
Delivery Specialist
Rent A Center Warehouse & Retail Store
05.2023 - 03.2024
Assistant Manager
Bojangles' Famous Chicken 'n Biscuits
02.2022 - 09.2022
Cashier
Circle K
02.2022 - 03.2022
Key Holder Supervisor
Circle K
01.2022 - 02.2022
Cashier
Bojangles' Famous Chicken 'n Biscuits
11.2021 - 01.2022
Crisp County High School
GED
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