NAVREET KAUR
Summary
Compassionate Medical Assistant and Phlebotomist delivering high-quality patient care in fast-paced environments. Expertise in venipuncture, specimen collection, patient intake, vital signs assessment, and EMR documentation. Builds rapport with patients, ensures precise documentation, and supports clinical and administrative functions. Focused on patient safety, confidentiality, and effective collaboration with healthcare teams.
Overview
8
8
years of professional experience
Work History
Medical Receptionist and Assistant
Usa Vein Clinics & Vascular Centers
New York
05.2026 - Current
- Managed patient scheduling and appointment confirmations, ensuring timely access to vascular care services.
- Coordinated patient intake processes and maintained accurate medical records to support efficient patient flow.
- Assisted patients with insurance verification and resolved billing inquiries, enhancing overall patient experience.
- Supported the doctor by ensuring the procedure table was organized and ready for vein procedures, facilitating efficient patient care.
Medical Receptionist (Part-time)
ALL MED URGENT CARE (Medical clinic)
S. Richmond Hill
09.2025 - 05.2026
- Greeted and checked-in patients in a fast-paced urgent care environment. Making sure the patients and the MA's are obeying the HIPPA policy.
- Greeted and checked-in patients in a fast-paced urgent care environment. Making sure the patients and the MA's are obeying the HIPAA policy.
- Collecting and verifying patient demographics, insurance details and identification.
- Answering the multi-line phone systems and handle patient inquiries professionally.
- Answering the multi-line phone systems and handling patient inquiries professionally.
- Handled co-pay collection and processed payments through cash, card, or insurance.
- Performing the test for the patients like TM & Retina test, Spirometry test, Covid & Flu test, EKG test, Throat swabs and doing the prior authorization (PA) for the patient's medications.
- Performing the tests for the patients like TM & Retina test, Spirometry test, Covid & Flu test, EKG test, Throat swabs and doing the prior authorization (PA) for the patient's medications.
- Executed blood draws from patients to facilitate diagnostic testing as requested by the physician.
Paralegal (Full-time)
LAW OFFICE OF AFFAR BAKSH (Real estate Law)
Hillside Avenue
07.2025 - 09.2025
- Supported banking functions to facilitate real estate transactions.
- Managing all the emails, contract extension addendums and scheduling the closings with the closure as well.
- Working in the bank department for the real estate company.
Paralegal (Full-time)
SACH LAW FIRM (LAW OFFICE)
S.Richmond Hills
01.2025 - 04.2025
- Assisted attorneys by managing case files and conducting legal research.
- Applied for work permits (EAD) for immigration cases, ensuring compliance with legal requirements.
- Also learned to apply Work permits (EAD) for the immigration cases.
Front Desk Person (Fill-time)
VISION REAL ESTATE (REAL ESTATE COMPANY)
S.Richmond Hills
07.2024 - 01.2025
- Started working as a front desk person taking care of all the paperwork including the signing contracts, signing documents (bank statements) and preparing the closings.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Senior Representative
BRITISH TELECOM ( BT)
Gurugram
01.2022 - 01.2024
- Generated substantial sales revenue in pounds for the company.
- Generated significant sales revenue, contributing to overall company growth.
- Assisted colleagues in reaching sales targets by collaborating with subject matter experts.
Customer Representative
CONCENTRIX
Gurugram
01.2021 - 01.2022
- Provided global customer support through chats, emails, and calls for Facebook.
- Acted as a Subject Matter Expert (SME) and provided mentorship to five newly hired batches.
- Achieved outstanding performance ratings for mentored batches.
- Helped the Operation department achieve the target before the due date and come out with flying colors in the office.
Machine Level Data Associate I
AMAZON
Noida
01.2018 - 01.2021
- Managed operations in Amazon Go, optimizing use of AI-equipped cameras for enhanced customer experience.
- Led launch of AVOC project during COVID-19, facilitating operational continuity for 3 months.
- Recognized as the best employee on two occasions during the remote work period amid COVID-19.
Education
Bachelor Degree in Arts -
Indira Gandhi National Open University ( IGNOU )
New Delhi, IndiaHigh school diploma -
Neo Convent Sr. Sec. School
New Delhi, IndiaCertification Course of Phlebotomy and EKG -
Genesis Medical Training Center
Queens, New YorkSkills
- Venipuncture and Capillary Blood Collection
- Specimen Collection, Labeling, and Processing
- Vital Signs Monitoring
- Patient Assessment and Intake
- EKG/ECG Administration
- Medication Administration Assistance
- Infection Control and OSHA Compliance
- Electronic Medical Records (EMR/EHR)
- Point-of-Care Testing
- Medical Terminology Knowledge
- Excellent Patient Care and Compassion
- Strong Communication Skills
- Attention to Detail
- Time Management
- Team Collaboration
- Problem-Solving
- Ability to Work in Fast-Paced Environments
- Professionalism and Confidentiality (HIPAA Compliance)
- Organizational Skills
- Problem solving
- Petty cash management
- Referral verification
- Patient relations
- Appointment management
Languages
- Hindi
- Punjabi
- Spanish
- English
- Hindi
- Punjabi
- Spanish
Timeline
Medical Receptionist and Assistant
Usa Vein Clinics & Vascular Centers
05.2026 - Current
Medical Receptionist (Part-time)
ALL MED URGENT CARE (Medical clinic)
09.2025 - 05.2026
Paralegal (Full-time)
LAW OFFICE OF AFFAR BAKSH (Real estate Law)
07.2025 - 09.2025
Paralegal (Full-time)
SACH LAW FIRM (LAW OFFICE)
01.2025 - 04.2025
Front Desk Person (Fill-time)
VISION REAL ESTATE (REAL ESTATE COMPANY)
07.2024 - 01.2025
Senior Representative
BRITISH TELECOM ( BT)
01.2022 - 01.2024
Customer Representative
CONCENTRIX
01.2021 - 01.2022
Machine Level Data Associate I
AMAZON
01.2018 - 01.2021
Bachelor Degree in Arts -
Indira Gandhi National Open University ( IGNOU )
High school diploma -
Neo Convent Sr. Sec. School
Certification Course of Phlebotomy and EKG -
Genesis Medical Training Center