Energetically advanced patient care and operational efficiency at Mount Sinai, leveraging expertise in venipuncture and medical office administration. Demonstrated initiative by optimizing lab result processes and enhancing patient experience. Excelled in patient communication, embodying HIPAA compliance and compassionate care.
Overview
3
3
years of professional experience
Work History
Medical Assistant/Receptionist
Mount Sinai
Brooklyn, NY
03.2024 - Current
Conducted patient interviews to gather medical histories and chief complaints.
Managed patient registration processes to ensure operational efficiency.
Conducted diagnostic procedures with x-ray and electrocardiogram (EKG) devices.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Executed venipuncture and capillary draws accurately on patients across different age groups and health conditions.
Maintained a clean, safe, and organized work environment.
GYN Medical Assistant
Bedford Stuyvesant Family Health Center
Brooklyn, NY
11.2023 - 02.2024
Ensured all supplies were adequately stocked throughout the day.
Conducted follow-up calls to ensure that patients received their test results in a timely manner.
Provided quality patient care by taking vital signs, preparing patients for exams, and collecting medical histories.
Educated patients on proper health maintenance techniques, including contraception methods and gynecological self-care practices.
Prepared specimens for transport to the lab for further testing.
Ensured that all instruments used were properly sterilized before use.
Performed laboratory tests such as pap smears, urinalysis, pregnancy tests, and cultures.
Performed venipunctures on patients to facilitate coordinated care.
Sales Associate
The UPS Store Inc.
Brooklyn, NY
02.2022 - 10.2023
Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Inspected outgoing packages for damage before sealing them up for shipment.
Prepared packages for shipping and determined most economical shipping methods.
Education
High School Diploma -
The Allen School Of Health Sciences
Brooklyn, NY
08-2024
High School Diploma -
It Takes A Village Academy
Brooklyn, NY
06-2022
Skills
Healthcare industry
Initiative-taking
Medical office procedures
Medical receptionist experience
Patient check-in and check-out
Medical office administration
Electronic medical records
Referral verification
Appointment setting
Telephone etiquette
HIPAA guidelines
Venipuncture and capillary puncture
Order of draw
Specimen labeling procedures
Blood collection techniques
Specimen preparation
Multi-sample collection
Blood collection
Venipuncture
Timeline
Medical Assistant/Receptionist
Mount Sinai
03.2024 - Current
GYN Medical Assistant
Bedford Stuyvesant Family Health Center
11.2023 - 02.2024
Sales Associate
The UPS Store Inc.
02.2022 - 10.2023
High School Diploma -
The Allen School Of Health Sciences
High School Diploma -
It Takes A Village Academy
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