Navroop Kaur
Seattle,WA
Summary
Detail-oriented administrative and customer service professional with extensive experience in fast-paced environments. Demonstrates strong ability to manage multiple priorities while maintaining professionalism, attention to detail, and effective communication. Ready to contribute organizational and interpersonal skills to enhance operational efficiency.
Overview
9
9
years of professional experience
Work History
Sales Associate / Customer Service
SHORELINE GOODWILL
Seattle, WA
05.2017 - 06.2026
- Provided professional and friendly customer service in a fast-paced environment while managing multiple priorities.
- Communicated effectively with customers, coworkers, and supervisors to address questions and resolve issues.
- Assisted with sales planning, helping to achieve established sales goals.
- Supported daily store operations, ensuring organized and efficient workflow.
- Worked independently and as part of a team to complete assigned responsibilities and meet operational goals.
- Built positive professional relationships through effective communication and reliable service.
- Maintained professionalism and confidentiality while interacting with customers and staff.
- Adapted quickly to changing priorities, procedures, and work environments.
- Demonstrated strong attention to detail and reliability when completing daily responsibilities.
Caregiver
PRIVATE HOME CAREGIVER
Seattle, WA
01.2019 - 12.2019
- Administered prescribed medications on a timely basis following care plan instructions.
- Administered medications to clients according to prescribed schedules and care plans. and monitored health conditions for clients.
- Assisted clients with daily living activities and personal care tasks to promote independence and enhance quality of life.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a safe and clean environment for clients at home.
- Coordinated transportation for clients to medical appointments and social activities to ensure access to necessary care and engagement.
- Monitored changes in behavior or physical condition and reported them to supervisor to facilitate timely interventions.
- Documented client progress and communicated changes to family members.
- Created individualized care plans in collaboration with healthcare professionals.
Education
Associate Degree - Nursing
Lake Washington Institute of Technology
06-2024
Certified Nursing Assistant -
Nursing Assistant Training Institute
Seattle, WA01-2019
High School Diploma -
Shaheed Darshan High School
Rayya, India03-2012
Skills
- Administrative Support
- Calendar & Schedule Coordination
- Customer Service
- Records & File Management
- Data Entry & Documentation
- Microsoft Office
- Electronic Health Records (EPIC)
- Confidential Information Handling
- Professional Communication
- Organization & Prioritization
- Attention to Detail
- Problem Solving
- Multitasking & Time Management
- Team Collaboration
- Independent Work
- Fast-Paced Environment
- Deadline Management
- EPIC Electronic Health Records
- Electronic documentation and record management
- Computer and data-entry skills
HEALTHCARE / CLINICAL EXPERIENCE
NURSING CLINICAL EXPERIENCE 680 Clinical Hours | 2022-2024 Completed clinical rotations in medical-surgical, pediatrics, obstetrics, mental health, long-term care, and cardiac catheterization settings. - Maintained accurate patient records and documentation. - Recorded complete patient histories and relevant information. - Used EPIC Electronic Health Records in clinical settings. - Communicated patient information professionally while maintaining confidentiality. - Worked collaboratively with nurses, physicians, patients, families, and healthcare teams. - Prioritized multiple tasks in fast-paced healthcare environments. - Demonstrated strong attention to detail when documenting patient information. - Senior Practicum: Providence Everett Cardiac Cath Lab — 150 hours.
ADDITIONAL QUALIFICATIONS
- Excellent verbal and written communication - Strong organizational and interpersonal skills - Critical thinking and problem-solving - Reliable and dependable - Ability to maintain confidentiality - Ability to meet deadlines - Quick learner and adaptable - Comfortable working independently and with teams
LANGUAGES
Punjabi | Hindi
Timeline
Caregiver
PRIVATE HOME CAREGIVER
01.2019 - 12.2019
Sales Associate / Customer Service
SHORELINE GOODWILL
05.2017 - 06.2026
Associate Degree - Nursing
Lake Washington Institute of Technology
Certified Nursing Assistant -
Nursing Assistant Training Institute
High School Diploma -
Shaheed Darshan High School