NAVY CAVALTERA
Summary
Seasoned Director of Business Development with solid history in strategic planning and execution. Strong understanding of market dynamics, business operations, and leading teams to achieve company objectives. Known for creativity in problem-solving, negotiation skills, and ability to forge strategic partnerships that drive growth. Previous work has led to significant revenue increases, new market penetration and improved client relationships.
Overview
23
23
years of professional experience
Work History
Director of Business Development
Windsor Cypress Gardens Care Center
Riverside, CA
05.2023 - 11.2023
- Evaluated patients at hospitals, assisted living facilities, and room and board to determine appropriate care plans.
- Oversaw prompt handling of inquiries from physicians and healthcare discharge planners.
- Established daily communication with physicians, acute care case managers, social workers, and discharge planners.
- Enhanced facility visibility and achieved census goals by actively participating in local community events.
Marketing Director/Public Relations
Magnolia Rehab & Nursing
Riverside, CA
05.2021 - 03.2023
- Assisted admissions team with reviewing incoming referrals
- Enter patients on Point Click Care
- Knowledgeable with referral programs such as Careport and Aidin
- Assess patients at bedside to offer our services
- Responsible for setting up marketing events at facility
- Implemented marketing ideas to improve facility customer service and care to help improve census and revenue
Marketing Director/Public Relations
Cedar Mountain Post Acute
Yucaipa, CA
01.2018 - 03.2021
- Assisted with reviewing incoming referrals for rehab potential
- Building relationships with community hospitals, assisted livings, board & care and room and boards facilities
- Arranging luncheon with case managers and doctors for in services
- Overseeing admissions dept, ensuring that admission packets are completed timely
Admission Coordinator
Country Oaks & Pomona Vista Care Center
Pomona, CA
06.2016 - 10.2018
- Review incoming referrals from Hospitals for placement
- Verify insurance benefits and get authorizations
- Enter patients on PCC
- Responsible for ensuring Admission packets are completed in a timely manner
- Ensure that rooms are ready for new admissions
- Communicate with case managers upon accepting a referral
- Ensure that we have the proper DME for new admissions
Health Information Manager
Olive Vista Behavioral Health Center/Genesis Healthcare
Pomona, CA
04.2009 - 05.2016
- Assisted Department of Public Health, Department of Mental Health with inspections and mandatory Bi-annual visit
- Audited multiple department and ensured documentation is completed in time for End of Month review
- Created Admission and compiled discharge charts
- Entering and updating ICD 10/Diagnosis on Point Click Care Program
- Assisted Doctors and Patients to ensured patients were seen in a timely manner and recorded Doctors order
- Process Release of Information to requester were valid and completed
Health Information Management Supervisor
UCLA Medical Center/Precyse Solutions
Los Angeles, CA
09.2004 - 04.2009
- Verified all medical records being released and process promptly
- Assisted other office locations within the company
- Supervised 10 employee in multiple departments with multiple duties and responsibilities
- Performed multiple duties to include: mail process, record scanning, research request and staff payroll
- Annually Certified in HIPAA and ensured staff complied with mandatory regulations
- Chosen to attended yearly California Health Information Association Seminars 5 years straight
Release of Information Tech II, HIM
Century City Hospital/Midway
Los Angeles, CA
12.2003 - 06.2004
- Responsible for all facets of Release of Information
- Assisted the Physicians in completing medical notes into patient records
- Ensured requested records were pulled and process immediately
- Monitored implementation of HIPAA Certification ensuring staff was always in compliance
Senior ROI Representative
ImageStat Corporation
Santa Monica, CA
01.2001 - 12.2003
- Trained new employees and implemented various procedures to work efficiently
- Responsible for Subpoena court appearances
- Selected to cover several ImageStat facilities throughout Los Angeles and Orange County area
- Assisted with assembly and record filing
File Clerk
Certus Corporation
Irvine, CA
09.2001 - 04.2002
- Ensured records were ready, up to date and free of obsolete documents
- Filed and processing all loose paperwork ensuring proper record keeping
- Validated compliance with purge criteria
Education
Certified Nursing Assistant -
American Medical Career College
Pomona, CA09-2016
High School Diploma -
C.D. Hylton Senior High
Woodbridge, VA06-2000
Skills
- Relationship Management Skills
- Detail-Oriented Data Input
- Effective Leadership Skills
- Office Administration Support
- Collaborative Teamwork
- PointClickCare knowledgeable
- Event Promotion
- Skilled in Contract Negotiations
- Efficient Records Management
- Client Relationship Management
- Analytical Problem-Solving
- Effective Multitasking
References
References available upon request
Timeline
Director of Business Development
Windsor Cypress Gardens Care Center
05.2023 - 11.2023
Marketing Director/Public Relations
Magnolia Rehab & Nursing
05.2021 - 03.2023
Marketing Director/Public Relations
Cedar Mountain Post Acute
01.2018 - 03.2021
Admission Coordinator
Country Oaks & Pomona Vista Care Center
06.2016 - 10.2018
Health Information Manager
Olive Vista Behavioral Health Center/Genesis Healthcare
04.2009 - 05.2016
Health Information Management Supervisor
UCLA Medical Center/Precyse Solutions
09.2004 - 04.2009
Release of Information Tech II, HIM
Century City Hospital/Midway
12.2003 - 06.2004
File Clerk
Certus Corporation
09.2001 - 04.2002
Senior ROI Representative
ImageStat Corporation
01.2001 - 12.2003
Certified Nursing Assistant -
American Medical Career College
High School Diploma -
C.D. Hylton Senior High
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