Navya Balaji
Phoenix,AZ
Summary
Hardworking student with a focus on quality and teamwork. Passionate about public service and community involvement, highlighted through volunteer work. Works well with colleagues, students, and the community to create a diverse, inclusive office and campus.
Overview
5
5
years of professional experience
Work History
Youth Lead
Sewa USA
Phoenix, AZ
03.2022 - Current
- Organized community drives such as hygiene and clothing drives.
- Volunteer weekly at food banks and/or care institutions.
- Organized an awareness presentation about the homeless population in AZ.
Outreach Coordinator
Alzheimer's Association
Phoenix, AZ
11.2021 - Current
- Helped with prep, set up and breakdown of community and public events.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Engaged with stakeholders and community members and answered questions regarding volunteer programs.
- Assisted with and organized programs, events and activities to drive outreach initiatives.
- Educated local community residents about available health and wellness resources.
- Developed and implemented fundraising approaches to raise money for cause.
- Became a Board Member and brought in over 150 teams to participate in the Walk to End Alzheimer's and raised over $400,000 towards research.
Youth Advisory Board Member
Onelove
Phoenix, AZ
05.2020 - Current
- Hold workshops on abuse awareness.
- Went to Washington D.C. to talk with Congress about implementing a new domestic violence curriculum.
- Attended monthly meetings through teleconferencing with other locations.
Youth and Education Board Member
City of Phoenix
Phoenix, AZ
10.2019 - Current
- Design posters for abuse awareness.
- Became a board member.
- helped the Board with a long-term project on teen dating violence.
- Help organize competitions to support abuse and domestic violence awareness.
Tutor Volunteer
LearnToBe
Phoenix, AZ
07.2019 - Current
- Worked closely with students to help develop math and essay writing skills.
- Helped students review and understand previous lessons to make connection with new lesson.
- Prepared for tutoring appointments by learning about key topics and planning out structured activities.
- Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
- Utilized positive reinforcement techniques to encourage and motivate students.
- Became part of Down7Up8 team who work closely with student under extenuating circumstances that require extra attention.
- Conducted study exercises to help student pass class exam or improve scores on standardized tests.
- Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
- Created and implemented individual lesson plans based on student learning styles.
Barista
Starbucks
Phoenix, AZ
04.2023 - 08.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Collected payments and provided accurate change.
- Created complex, hand-crafted beverages based upon customer preferences.
- Described menu items to customers and suggested products based on stated preferences.
- Supported highest standards of conduct and service to support company reputation.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Gave samples of popular coffee and tea blends to create sales opportunities.
Intern
Sierra Project Foundation
Phoenix, AZ
08.2021 - 05.2022
- Handled applying to grants and collected money to spread the Sierra Project Foundation mission.
- Attended and participated in meetings and brainstorming sessions with team members.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
Basis Peoria
Peoria, AZ05.2023
Skills
- Community Outreach
- Problem Resolution
- Good Work Ethic
- Fluent in Spanish
- Friendly, Positive Attitude
- Active Listening
- Reliable & Trustworthy
- Planning & Organizing
- Relationship Building
- Customer Service
- People Skills
- Data Management
- Flexible Schedule
- Organized and Efficient
- Telephone and Email Etiquette
- Verbal and Written Communication
- Community Service
- Professional Appearance
- Public Speaking
Languages
English
Native/ Bilingual
Spanish
Professional
Tamil
Professional
Timeline
Barista
Starbucks
04.2023 - 08.2023
Youth Lead
Sewa USA
03.2022 - Current
Outreach Coordinator
Alzheimer's Association
11.2021 - Current
Intern
Sierra Project Foundation
08.2021 - 05.2022
Youth Advisory Board Member
Onelove
05.2020 - Current
Youth and Education Board Member
City of Phoenix
10.2019 - Current
Tutor Volunteer
LearnToBe
07.2019 - Current
Basis Peoria
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