Nawaal Farah
Kent,WA
Summary
Detail-oriented Aircraft Cleaner experienced in maintaining high cleanliness standards in aircraft interiors. Delivered exceptional customer satisfaction through efficient cleaning, thorough sanitization, and proactive communication with team members. Committed to ensuring safety regulations while enhancing passenger experience in a welcoming cabin environment.
Overview
1
1
Language
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Cabin Cleaning Agent
Unifi
SeaTac, Washington
06.2025 - Current
- Conducted thorough inspections to maintain hygiene standards.
- Ensured cleanliness of cabin interiors before passenger boarding.
- Utilized cleaning equipment and supplies effectively for optimal results.
Amazon delivery station
Ame
02.2024 - 06.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Esl - English-as-a-Second-Language Education
Green River Community College
Auburn, WA 05.2022 - 09.2024
Skills
- Quality control
- Deep cleaning
- Restroom cleanliness
- Waste management
- Customer satisfaction
- Service orientation
- Team collaboration
- Time management
- Effective communication
- Attention to detail
Languages
Arabic and swahili
Professional
Timeline
Cabin Cleaning Agent
Unifi
06.2025 - Current
Amazon delivery station
Ame
02.2024 - 06.2025
Esl - English-as-a-Second-Language Education
Green River Community College
05.2022 - 09.2024