Nawal Reshid
Amazon
Shoreline
3
Languages
6
years of professional experience
Dynamic retail associate with a proven track record at Amazon, excelling in customer service and inventory management. Recognized for enhancing store presentation and efficiently processing online orders. Skilled in conflict resolution and emergency response, ensuring a safe and welcoming environment for all customers.
Work History
Retail Associate
3 Years- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Organized backroom storage areas for efficient access to merchandise.
- Tracked inventory levels for restocking purposes.
- Processed online orders and ensured timely delivery of items.
- Handled returns and exchanges according to company policy.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Engaged with customers to determine appropriate items to fit needs.
Security Supervisor
2 Years 1 Month- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
Education
High School Diploma
High School Diploma
Skills
Customer service
Inventory management
Visual merchandising
Point of sale
Product knowledge
Order processing
Problem solving
Communication (writing and verbal)
Languages
English
Native/ Bilingual
Amharic
Native/ Bilingual
Arabic
Native/ Bilingual
Education and Training
other
Timeline
Retail Associate
Amazon
08.2023 - CurrentRead More
Security Supervisor
Almeshan
01.2021 - 02.2023Read More
Bisrate Garel
High School Diploma
Read More
High School Diploma
Read More