Nawar Darweesh

. Managed high delivery volume efficiently, consistently meeting or exceeding daily delivery goals.

. Worked independently while staying connected to dispatch and team leads for real-time updates and support.

. Package Scanning & Tracking

. Route Navigation & GPS Use

. Scheduled tire installations, oil changes, battery replacements, and other routine services while ensuring efficient workflow.

. Used Walmart systems to check inventory, process work orders, and communicate with the service team

. Worked alongside technicians to support service completion, including basic tasks like retrieving tires or preparing tools.

. Maintained clean and organized work bays to ensure a safe and efficient service environment

. Recorded service details, mileage, and customer concerns accurately in work orders or service logs.

• Assisted with dispatch duties including assigning jobs to drivers, and updating service schedules.
• Answered customer inquiries via email, providing status updates and scheduling service appointments.
• Relayed basic instructions to drivers and kept records of job completions and delays.
• Coordinated with the team to resolve service issues quickly and ensure drivers satisfaction.
• Provided drivers with directions, contact information, and job details to ensure timely and accurate service.