Nawras Abu-yaman
Midlothian,VA
Summary
Results-driven clinical pharmacy manager with extensive experience in managing pharmaceutical care and optimizing patient outcomes. Proven track record in medication therapy management, regulatory compliance and interdisciplinary collaboration. Dedicated to advancing patient safety, staff development, and high-quality clinical care.
Overview
23
23
years of professional experience
Work History
Clinical Pharmacy Manager
Walgreens
Richmond, VA
05.2014 - Current
- Collaborate with physicians, nurses, and other healthcare professionals to facilitate seamless coordination of patient care
- Oversee daily retail pharmacy operations including dispensing and inventory management
- Lead and supervise pharmacy staff, including hiring, training, scheduling and performance evaluations
- Promoted a culture of open communication and teamwork within the pharmacy department, fostering a positive work environment for all staff members
- Develop and implement clinical initiatives to improve patient outcomes and drive business performance. Key performance including prescription volume and adherence
- Preceptor for VCU School of Pharmacy and D'Youville University pharmacy students. Mentored interns and externs cultivating a culture of continuous learning and patient safety
- Delivered direct patient care through MTM , immunizations and patient counseling
- Perform PCR and Rapid Covid19 testing
- Participated in patient retention workshop at company headquarters in Chicago
- Oversaw compliance with federal, state, and institutional regulations surrounding pharmacy practice, ensuring legal adherence at all times
- Recommended OTC devices or medication options to help mitigate individual symptoms
Clinical Staff Pharmacist
Walgreens
Richmond, VA
12.2002 - 05.2014
- Provided exceptional patient care by accurately dispensing prescriptions and educating patients on proper medication use, side effects, and potential complications to promote adherence and optimal health outcomes
- Delivered immunizations following CDC and company protocols
- Promoted a culture of safety within the pharmacy department by identifying areas for improvement and implementing corrective actions
- Ensured compliance with all federal and state pharmacy laws, HIPAA regulations and company policies
- Collaborated with pharmacy technicians to maintain efficient workflow, minimize wait times, and ensure accuracy in medication preparation
- Served as a preceptor for pharmacy interns, providing guidance on clinical decision-making and promoting professional growth throughout their training program
- Conducted medication therapy management (MTM) and performed comprehensive medication reviews (CMRs) to improve patient outcomes
- Managed inventory levels, performed monthly schedule 2 counts, and reduced medication waste through accurate ordering and returns
- Supported corporate clinical initiatives such as health screenings, diabetes management, and wellness outreach events
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients
Education
Doctor of Pharmacy - Pharmacy
Al- Isra Private University
Amman, Jordan05-2002
Skills
- Interprofessional collaboration
- Staff supervision and training
- Clinical expertise
- Immunization certification
- Certified in CPR/AED
- Preceptor training and student mentorship
- Medication safety initiatives
- Bilingual (proficient in English and Arabic)
- Medication therapy management
- Patient safety
- Patient education and counseling
- Regulatory compliance
Timeline
Clinical Pharmacy Manager
Walgreens
05.2014 - Current
Clinical Staff Pharmacist
Walgreens
12.2002 - 05.2014
Doctor of Pharmacy - Pharmacy
Al- Isra Private University