Versatile Administrative professional well-versed in typing practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in computer software and hardware.
Overview
2
2
years of professional experience
Work History
Data Entry
JP Morgan Chase
South Burlington, VT
09.2023 - Current
Maintained productivity speeds at twice the required rating
Provided supervision, feedback and oversight to direct reports.
Audited production reports, tracking data entry and processing errors.
Developed and implemented department policies and Standard Operating Procedures (SOP).
Conducted performance reviews of employee goals, objectives and performance expectations.
Maintained data entry team access log-ins and granted system permissions to approved employees.
Cook/Host
Agave Taco And Tequila
Williston, VT
10.2022 - 03.2023
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area clean and ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Cashier
Price Chopper
Essex Junction, VT
05.2021 - 08.2022
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs at a fast pace.
Cook
McGillicuddy's On The Green
Essex Junction, VT
04.2022 - 07.2022
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.(Not required)
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Restocked fridges and freezers on the line during busy hours while on the line.