Naya Boone
Macon,GA
Summary
Dynamic and dependable professional with a proven track record at Lids Locker Room, excelling in customer service and upselling, demonstrating exceptional problem-solving and communication skills. Adept at multitasking and Microsoft Word, consistently meeting sales targets. Known for a positive attitude and effective time management, ensuring high-quality outcomes and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Part-Time Sales Help
Lids Locker Room
Kennesaw, GA
11.2024 - Current
- Customer Service: Assist customers in finding products, answering questions, and providing personalized recommendations.
- Sales: Actively promote and upsell products, meeting sales goals and targets.
- Product Knowledge: Maintain knowledge of the latest merchandise, trends, and promotions to assist customers effectively.
- Inventory Management: Stock shelves, organize displays and assist with inventory counts.
- Store Maintenance: Ensure the store is clean, organized, and visually appealing to customers.
- Checkout Assistance: Process transactions at the register, handle returns and exchanges, and ensure accurate cash handling.
- Team Collaboration: Work closely with other sales associates to create a positive shopping experience.
- Brand Promotion: Stay informed about Lids Locker Room’s current promotions, sales events, and loyalty programs.
- Problem Solving: Address customer concerns, resolve complaints, and provide solutions to ensure satisfaction.
Host
Applebee's Neighborhood Grill & Bar
Macon, GA
05.2021 - 03.2022
- Greeted guests with a warm, friendly welcome upon arrival.
- Managed guest seating, ensuring an efficient flow of customers to appropriate tables.
- Maintained an organized waitlist, keeping guests informed of estimated wait times.
- Provided guests with menus and ensured they were comfortable while waiting.
- Answered phone calls and handled takeout orders when necessary.
- Assisted in setting up and clearing tables for incoming guests.
- Coordinated with servers and kitchen staff to ensure timely service.
- Monitored the dining area to ensure cleanliness and a pleasant atmosphere.
- Addressed guest inquiries or concerns and provided solutions when needed.
- Assisted in handling reservations and special event bookings.
- Supported team members in various tasks to ensure smooth restaurant operations.
Education
Bachelor of Science - Integrated Health Science
Kennesaw State University
Kennesaw, GA05-2028
High School Diploma -
Westside High School
Macon, GA05-2023
Skills
- Skilled at showing up every day and giving my best, this could mean consistently meeting deadlines, working at a steady pace, and making sure my quality remains high
- Colleagues and supervisors can count on me to follow through with my commitments, making me dependable for important tasks
- Excels at managing time effectively, balancing multiple responsibilities, and setting clear priorities to stay on track and productive
- Fluent in verbal and written Spanish
- Multitasking
- Microsoft Word
- Public speaking
- Friendly, positive attitude
- Problem-solving
- Critical thinking
- Supervision and leadership
- Excellent communication
- Planning
Accomplishments
- 2022-2023 Honors Graduate
Affiliations
- 2015-2023 Cheerleader
- 2019-2023 Deca Member
- 2019-2023 FBLA Member
- 2022-2023 Miss Senior
- 2021-2022 Junior Class President
- Current Pocketful of Care Member
- 2023-2024 College Girl Rock Member
References
- Judge Evans (404) 587-2686
- Jenny Gordon (478) 973-7745
- Caral Taylor (678) 343-1197
Timeline
Part-Time Sales Help
Lids Locker Room
11.2024 - Current
Host
Applebee's Neighborhood Grill & Bar
05.2021 - 03.2022
Bachelor of Science - Integrated Health Science
Kennesaw State University
High School Diploma -
Westside High School
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