Dynamic and dependable professional with a proven track record at Lids Locker Room, excelling in customer service and upselling, demonstrating exceptional problem-solving and communication skills. Adept at multitasking and Microsoft Word, consistently meeting sales targets. Known for a positive attitude and effective time management, ensuring high-quality outcomes and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Part-Time Sales Help
Lids Locker Room
Kennesaw, GA
11.2024 - Current
Customer Service: Assist customers in finding products, answering questions, and providing personalized recommendations.
Sales: Actively promote and upsell products, meeting sales goals and targets.
Product Knowledge: Maintain knowledge of the latest merchandise, trends, and promotions to assist customers effectively.
Inventory Management: Stock shelves, organize displays and assist with inventory counts.
Store Maintenance: Ensure the store is clean, organized, and visually appealing to customers.
Checkout Assistance: Process transactions at the register, handle returns and exchanges, and ensure accurate cash handling.
Team Collaboration: Work closely with other sales associates to create a positive shopping experience.
Brand Promotion: Stay informed about Lids Locker Room’s current promotions, sales events, and loyalty programs.
Problem Solving: Address customer concerns, resolve complaints, and provide solutions to ensure satisfaction.
Host
Applebee's Neighborhood Grill & Bar
Macon, GA
05.2021 - 03.2022
Greeted guests with a warm, friendly welcome upon arrival.
Managed guest seating, ensuring an efficient flow of customers to appropriate tables.
Maintained an organized waitlist, keeping guests informed of estimated wait times.
Provided guests with menus and ensured they were comfortable while waiting.
Answered phone calls and handled takeout orders when necessary.
Assisted in setting up and clearing tables for incoming guests.
Coordinated with servers and kitchen staff to ensure timely service.
Monitored the dining area to ensure cleanliness and a pleasant atmosphere.
Addressed guest inquiries or concerns and provided solutions when needed.
Assisted in handling reservations and special event bookings.
Supported team members in various tasks to ensure smooth restaurant operations.
Education
Bachelor of Science - Integrated Health Science
Kennesaw State University
Kennesaw, GA
05-2028
High School Diploma -
Westside High School
Macon, GA
05-2023
Skills
Skilled at showing up every day and giving my best, this could mean consistently meeting deadlines, working at a steady pace, and making sure my quality remains high
Colleagues and supervisors can count on me to follow through with my commitments, making me dependable for important tasks
Excels at managing time effectively, balancing multiple responsibilities, and setting clear priorities to stay on track and productive