Naya Kelta
Westmont,IL
Summary
Detail-oriented professional with experience as an Office Assistant supporting office operations, payroll processing, and internal coordination. Skilled in managing administrative workflows, maintaining accurate records, and ensuring efficient day-to-day business functions in fast-paced environments. Seeking an Office Manager role to apply strong organizational and operational skills, with plans to relocate to Dallas, TX.
Overview
6
6
years of professional experience
Work History
Office Assistant
Antico Posto│Beatrix
07.2025 - Current
- Oversee daily administrative operations to support leadership and ensure efficient workflows
- Coordinate internal communications and manage employee records and documentation across front- and back-of-house teams
- Manage invoicing, enter and verify payroll data, including tip distribution, and maintain accurate financial records
- Resolve operational issues and implement process improvements to enhance team efficiency
Shift Supervisor
CVS
05.2024 - 02.2025
- Led a team of employees to ensure smooth shift operations and excellent customer service
- Oversaw opening and closing procedures, including cash handling, financial reconciliation, and store security
- Resolved customer inquiries, orders, and complaints efficiently to enhance satisfaction and loyalty
Food Service Worker
Tropical Smoothie Cafe
09.2023 - 02.2024
- Handled multiple tasks efficiently while ensuring accuracy in orders and service
- Provided excellent customer service by taking orders, serving meals, and resolving concerns
- Managed cashier duties, accurately processing transactions and handling cash
Front Desk Receptionist
Chicago Auto Repair
04.2020 - 06.2022
- Welcomed customers professionally while efficiently managing multiple tasks
- Provided excellent customer service by assisting clients with inquiries and product needs
- Handled incoming calls, directing customers to the right department or taking detailed messages
Education
Bachelor of Business Administration - Management
Loyola University Chicago
Chicago, IL05-2025
Skills
- Customer service & client relations
- Cash handling & POS accuracy
- Bookkeeping & financial tracking
- Scheduling & calendar coordination
- Problem-solving & conflict resolution
- Adaptability in fast-paced environments
- Strong written and verbal communication
- Detail-oriented & organized
LANGUAGES
English - Bilingual
Arabic - Native
Timeline
Office Assistant
Antico Posto│Beatrix
07.2025 - Current
Shift Supervisor
CVS
05.2024 - 02.2025
Food Service Worker
Tropical Smoothie Cafe
09.2023 - 02.2024
Front Desk Receptionist
Chicago Auto Repair
04.2020 - 06.2022
Bachelor of Business Administration - Management
Loyola University Chicago