Summary
Work History
Education
Skills
Languages
Timeline
Generic

Nayaab Hirjee

Everett,WA

Summary

Dynamic Pharmacy Assistant with proven expertise at Global Pharmacy in enhancing customer satisfaction through efficient prescription filling and exceptional service. Skilled in inventory management and compliance with HIPAA regulations, I excel in fostering teamwork and maintaining a clean, organized workspace, ensuring optimal workflow and patient safety.

Work History

Pharmacy Assistant

Global Pharmacy
Clarkston, GA
2023 - 2024
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
  • Provided customer service by addressing inquiries and resolving issues effectively.
  • Processed prescription orders using pharmacy management software efficiently.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Educated patients on medication usage and potential side effects clearly.
  • Supported compliance efforts by following safety protocols and regulations diligently.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Merchandised over-the-counter goods and rotated stock.
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Counted and labeled prescriptions with correct item and quantity.
  • Updated computer system with current customer, payment and inventory information.
  • Increased customer satisfaction, providing compassionate care and detailed medication instructions.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.
  • Streamlined medication inventory management, implementing efficient stock rotation system.
  • Facilitated smooth workflow, organizing prescription orders for efficient processing.
  • Improved patient safety with diligent verification of prescriptions for accuracy and interactions.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Re-stocked shelves with prescribed medications and health care products.
  • Verified patient information to correctly dispense medications.
  • Greeted customers at counter and provided excellent customer service.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Answered questions regarding medication instructions and usage.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Education

High School Diploma -

Grayson High School
Grayson, GA

Skills

  • Stocking shelves
  • Answering customer questions
  • Data entry
  • Product restocking
  • Supply restocking
  • Organizing supplies
  • Cash register operations
  • Prescription filling
  • Payment processing
  • Verbal communication
  • Time management
  • Attention to detail
  • Customer care standards
  • Active listening
  • Cash handling
  • Excellent communication
  • Collaboration and teamwork
  • Customer service
  • Hospitality and accommodation
  • Ordering and stocking medications
  • Stocking inventory
  • FDA and HIPAA compliance
  • Medication storage
  • Proper labeling
  • Accepting payments
  • Operating register
  • Medication dispensing
  • Prescription interpretation
  • Verifying orders
  • Processing payments
  • Pharmacy law compliance
  • HIPAA compliance
  • Organizational skills
  • Teamwork and collaboration
  • Pharmacy protocols
  • Relationship building
  • Prescription verification
  • Regulatory compliance
  • Order documentation
  • Medication storage and labeling
  • Task prioritization
  • POS system operation

Languages

Hindi
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Pharmacy Assistant

Global Pharmacy
2023 - 2024

High School Diploma -

Grayson High School