Summary
Overview
Work History
Education
Skills
Timeline
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Nayab Shah

Woodbridge,VA

Summary

Dedicated professional with a versatile background spanning medical assistance in a prestigious healthcare setting, leadership as a retail supervisor, and hands-on experience as an IT intern. Proficient in EPIC database management software, adept at team collaboration, and skilled in data management. Known for adaptability and a commitment to continuous learning, seeking to leverage a diverse skill set and multifaceted experience to drive excellence in a dynamic work environment.

Overview

5
5
years of professional experience

Work History

IT Intern

Prince William County Public Schools
07.2023 - 09.2023
  • Proficient in setting up and configuring IT hardware including computers, peripherals, and network devices, ensuring seamless functionality.
  • Skilled in transferring and migrating data between systems, employing efficient methods to maintain data integrity and accuracy during the process.
  • Executed scripts to prepare computer software for upcoming school year.
  • Installed application software and upgrades, virus protection, and drivers.
  • Reported issues found when running scripts to management.
  • Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems.

Medical Assistant

INOVA Cardiology
04.2021 - 03.2022
  • Executed data entry, retrieval, and management within the EPIC database management system, ensuring accurate and up-to-date patient records.
  • Organized and upheld client medical history, medication information, symptoms, and allergies.
  • Collaborated with cross-functional teams to integrate EPIC seamlessly into daily operations, enhancing communication and coordination among healthcare professionals.
  • Completed EKGs and other tests based on patient presentation in office.
  • Improved patient outcomes by educating and advising on relevant treatments and care.

Medical Assistant Receptionist

Asclepeion Primary Care
11.2020 - 02.2021
  • Managed data entry processes for patient scheduling, check-in, check-out, and billing transactions, with thorough verification and upkeep of patient insurance, demographics, and health history data.
  • Proficiently transcribed and organized phone messages, effectively distributing information to the relevant departments and personnel for prompt action.
  • Maintained meticulous and up-to-date electronic medical records (EMRs).
  • Employed efficient data entry methods for swift information capture.



Supervisor

Food Lion
08.2018 - 07.2020
  • Utilized adept leadership abilities and problem-solving expertise to optimize team performance and streamline operational workflows.
  • Managed customer inquiries and effectively resolved issues while adapting policies to align with evolving requirements.
  • Leveraged customer feedback to pinpoint and enhance areas of improvement, contributing to elevating service standards and operational quality for the store.
  • Maintained compliance with company policies, objectives, and communication goals.

Education

Associate of Science - Information Technology

Northern Virginia Community College
Annandale, VA
12.2023

Skills

  • Proficient in EPIC Database Management Software
  • Data Reporting
  • Document Management
  • File Maintenance
  • Continuous learning mindset
  • Interpersonal Skills
  • Team Collaboration
  • User Account Management

Timeline

IT Intern

Prince William County Public Schools
07.2023 - 09.2023

Medical Assistant

INOVA Cardiology
04.2021 - 03.2022

Medical Assistant Receptionist

Asclepeion Primary Care
11.2020 - 02.2021

Supervisor

Food Lion
08.2018 - 07.2020

Associate of Science - Information Technology

Northern Virginia Community College

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