Open To Work
NAYANA UMBHARKAR
Catering and sales Professional
Los Angeles
Summary
Guest-focused hospitality professional with an MBA in International Hotel Management and experience in luxury hotel environments. Skilled in delivering professional, warm, and engaging service while coordinating across departments to ensure exceptional guest experiences. Strong communicator with proven ability to take ownership of guest requests, maintain confidentiality, and uphold Forbes Five-Star standards .
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Cook II Event & Guest Operations Support
The Godfrey Hotel
Los Angeles
05.2025 - Current
- Coordinate with Front house , Guest Services, and Management to ensure seamless guest experiences
- Support group events, VIP services, and special guest requests.
Cook: Hospitality & Event Operations
The Maybourne Beverly Hills
Beverly Hills
08.2024 - 10.2025
- Worked in an ultra-luxury hotel environment supporting high-profile guests.
- Assisted in private events and VIP services with attention to detail and confidentiality.
- Collaborated with multiple departments to ensure service excellence
Banquet & Event Operations Intern
Embassy Suites by Hilton
Faytteville, NC
09.2020 - 09.2022
- Assisted in group events and banquet operations.
- Supported guest satisfaction and service flow during high-volume functions.
Intern
Radisson Blu Hotel MBD
01.2019 - 01.2020
- Rotational exposure to Front Office, Guest Services, and Food & Beverage
- Assisted with guest inquiries and inter-department coordination.
Education
MBA - International Hotel Management
Vatel Hotel & Tourism Business School / Alliant International University
Los Angeles, CA 08.2023 - 11.2025
Bachelor's - Hospitality Management
Tirpude Institute of Hospitality Management
01.2017 - 01/2019
Skills
- Catering Sales Support
- Client Relationship Management
- Event Coordination & Execution
- Catering Operations
- Guest & VIP Experience
- Cross-functional Collaboration
- Menu Planning Support
- Service & Revenue Optimization
Languages
- English
- Basic Spanish
- Hindi
Awards and Achievements
- Participant, Asia’s Food Festival Event (2016–2019)
- Active volunteer in school-led marketing and cultural events
Timeline
Cook II Event & Guest Operations Support
The Godfrey Hotel
05.2025 - Current
Cook: Hospitality & Event Operations
The Maybourne Beverly Hills
08.2024 - 10.2025
MBA - International Hotel Management
Vatel Hotel & Tourism Business School / Alliant International University
08.2023 - 11.2025
Banquet & Event Operations Intern
Embassy Suites by Hilton
09.2020 - 09.2022
Intern
Radisson Blu Hotel MBD
01.2019 - 01.2020
Bachelor's - Hospitality Management
Tirpude Institute of Hospitality Management
01.2017 - 01/2019