Nayara Rojas Campos
Gainesville,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Third Key Manager
Visionworks
Louisville, KY
03.2021 - 07.2024
- Listened to and addressed 40-50 customer concerns daily using creative problem-solving in accordance with company guidelines
- Managed 3 phone lines and facilitated over 20+ calls/day with clients
- Assisted with scheduling, interviewing and other administrative tasks to boost success successful store
- Promoted business' development by building and maintaining relationships with new clients
- Develop efficient insurance verification process
Fast Food Crew Member
Taco Bell
Louisville, KY
10.2020 - 02.2021
- Operated drive through services including taking orders, handling payments, and food delivery in a prompt but friendly manner
- Mastered POS systems to handle from $3,000 to $5,000 dollars per shift
- Provided exceptional customer service that resulted in being awarded employee of the month two times
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness
Education
High School Diploma -
Jeffersontown High School
Louisville, KY05.2021
Skills
- Strategic selling
- Performance management
- Multitasking
- Multi-line Telephone Systems
- OTX program
- EHR
- Employee Scheduling
Languages
- English
- Spanish
Timeline
Third Key Manager
Visionworks
03.2021 - 07.2024
Fast Food Crew Member
Taco Bell
10.2020 - 02.2021
High School Diploma -
Jeffersontown High School