Naydelin Lopez
Indio,CA
Summary
Energetic Activities Associate recognized for high productivity and efficient task completion. Skilled in event planning, team coordination, and customer service, ensuring smooth operation of recreational activities. Excel in communication, adaptability, and problem-solving to enhance participant engagement and satisfaction. Committed to creating memorable experiences through proactive organization and creativity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
5
5
years of professional experience
Work History
Activities Associate
Marriott Vacations Worldwide
Palm Desert, California
07.2024 - Current
- Performed administrative tasks such as filing paperwork or updating databases.
- Maintained records of attendance and participation in activities.
- Explained and demonstrated games and activities to party participants.
- Kept activities spaces organized, clean and tidy.
- Met with staff to discuss rules, regulations and work-related problems.
- Maintained inventory of all recreation equipment, ensuring it was in good working condition at all times.
- Organized recreational events, such as sports tournaments and arts and crafts classes.
- Provided support to volunteers participating in recreation programs by offering guidance and assistance as needed.
- Created promotional materials to advertise upcoming recreation programs and events.
- Provided customer service and answered questions related to recreation activities.
Style Team Member
Target
La Quinta, CA
06.2023 - 07.2024
- Increased revenue by upselling complementary products and suggesting outfit pairings for customers.
- Boosted sales through effective product knowledge and up-to-date trend awareness.
- Participated in ongoing training sessions to strengthen product knowledge, selling techniques, and store policies understanding.
- Implemented feedback from management to improve individual performance continuously throughout employment tenure at the companystore.
- Contributed to a positive work environment through strong communication skills and teamwork efforts.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Supported team members during peak hours or staff shortages, demonstrating adaptability in various roles within the store environment.
- Improved visual merchandising standards by creating compelling displays that showcased current trends and styles.
- Enhanced customer satisfaction by providing personalized fashion advice and recommendations.
- Provided exceptional customer service, addressing concerns promptly and professionally for increased loyalty.
- Collaborated with team members to execute successful store events and promotions.
- Facilitated smooth transactions at the cash register, ensuring accuracy in payment processing while providing friendly service to each customer.
- Organized sales area and work station to showcase products and boost sales.
Shift Leader
Juice It Up
09.2021 - 07.2023
- I supervised coworkers to double-check that the work they put out is up to our standards.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
Customer Service Rep
Pizza Hut
Indio, CA
09.2020 - 08.2021
- I had some manager duties here and supervised employees to ensure everything was performing smoothly.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
Retail Sales Associate
Hollister
11.2019 - 03.2020
- I was responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance when needed, and ensuring the merchandise floor was up to standards and organized
- It was a seasonal position for their holiday season.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Education
ASSOCIATE IN SCIENCE (A.S.) IN PHARMACY TECHNICIAN -
College of the Desert
Palm Desert, CA05.2024
High School Diploma -
Indio High School
Indio, CA07.2020
Skills
- Issue Resolution
- Cash Handling
- Verbal and Written Communication
- Inventory Counts
- High-Volume Environments
- Stocking and Replenishing
- POS Systems Expertise
- Customer Service
- Time Management
- Organization Skills
- Fashion styling
- Brand Awareness
- Event Promotion
Timeline
Activities Associate
Marriott Vacations Worldwide
07.2024 - Current
Style Team Member
Target
06.2023 - 07.2024
Shift Leader
Juice It Up
09.2021 - 07.2023
Customer Service Rep
Pizza Hut
09.2020 - 08.2021
Retail Sales Associate
Hollister
11.2019 - 03.2020
ASSOCIATE IN SCIENCE (A.S.) IN PHARMACY TECHNICIAN -
College of the Desert
High School Diploma -
Indio High School