Steven & Yvonne Harvey
Box Elder,SD
Overview
6
6
years of professional experience
Work History
Activities Associate
Leavenworth / Pine Village KOA
04.2023 - Current
- Engaged guests during events, planned activities, and giving personal attention..
- Helped management with planning activities.
- Assisted on campground with other tasks and assignments. (cleaning campsites, painting escorting guest to sites.
Camp Host
Mesa / Apache Junction KOA
11.2022 - 04.2023
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information and details of interest about facility to visitors.
- Yvonne worked in office using K2 to take reservations, check in and out guests,
Camp Host
Avila / Pismo Beach KOA
04.2022 - 10.2022
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information and details of interest about facility to visitors.
- Used K2 to take reservations, check in and out guests.
- Merchandised store and rang sales in store,
Camp Host
Travelers Rest / North Greenville KOA
10.2021 - 04.2022
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned restrooms daily, Pick up trash from sites, Dispense propane.
- Used K2 for reservations, ect.
Camp Host
Fancy Gap / Blue Ridge Parkway KOA
04.2021 - 10.2021
Camp Host
Cedar City KOA
08.2020 - 03.2021
Camp Host, Restaurant Supervisor
Denver East / Strasburg KOA
09.2017 - 03.2020
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Developed and implemented standard operating procedures to maintain smooth operations.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Camp Host
Glenwood Springs West KOA
04.2017 - 09.2017
Caretaker
Carbondale / Crystal River KOA
02.2017 - 04.2017
- Kept campground from unwanted visitors.
- Helped with remodeling of cabins.
- Helped with campground improvements.
Education
High School Grads With Some Collage
Skills
- Very good customer service in any endeavor we undertake
- Flexible and willing to help where needed in campground
- Steven has been in the restaurant industry and did HVAC service work
- Yvonne was a preschool teacher
Timeline
Activities Associate
Leavenworth / Pine Village KOA
04.2023 - Current
Camp Host
Mesa / Apache Junction KOA
11.2022 - 04.2023
Camp Host
Avila / Pismo Beach KOA
04.2022 - 10.2022
Camp Host
Travelers Rest / North Greenville KOA
10.2021 - 04.2022
Camp Host
Fancy Gap / Blue Ridge Parkway KOA
04.2021 - 10.2021
Camp Host
Cedar City KOA
08.2020 - 03.2021
Camp Host, Restaurant Supervisor
Denver East / Strasburg KOA
09.2017 - 03.2020
Camp Host
Glenwood Springs West KOA
04.2017 - 09.2017
Caretaker
Carbondale / Crystal River KOA
02.2017 - 04.2017
High School Grads With Some Collage
Similar Profiles
Marina M. ItuarteMarina M. Ituarte
Directora De Escuelas. Directora De Comunidad at Pine Village Preschool. Spanish Immersion ProgramDirectora De Escuelas. Directora De Comunidad at Pine Village Preschool. Spanish Immersion Program
Jesi TowneJesi Towne
Charge Nurse at Pine Valley Community VillageCharge Nurse at Pine Valley Community Village
Oliver RoweOliver Rowe
Certified Nursing Assistant at Pine VillageCertified Nursing Assistant at Pine Village
Robert Laughton-ChamblissRobert Laughton-Chambliss
Avionics Maintenance Technician at USAFAvionics Maintenance Technician at USAF
Leland SuttieLeland Suttie
Owner at Prorep Electric ContractorsOwner at Prorep Electric Contractors