Nayeli Araujo
North Hills,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
knowledge in AMS360, Hawksoft management system'.
Overview
20
20
years of professional experience
Work History
Commercial Lines Account Manager
Provence Financial & Ins
Northridge, CA
01.2018 - Current
- Provided informed guidance to assist clients in choosing commercial insurance products to suit business needs.
- Managed accounts with Issuing Certificates, Endorsements, and Renewals.
- Conducted annual reviews of existing policies to update information.
- Finalized sales and collected necessary deposits.
- Collected premiums on or before effective date of coverage.
Personal Lines Representative
EIS Financial & Insurance Services
Northridge, CA
03.2003 - 12.2017
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Conducted annual reviews of existing policies to update information.
- Collected premiums on or before effective date of coverage.
Education
High School Diploma -
James Monroe High School
North Hills, CA06.1997
Skills
- Clientele Development
- Customer Experience
- Policyholder Communication
- Information Updates
- Premium Calculations
- Administrative Support
- Customer Needs Assessments
- Form Completion and Submission
- Policy Feature Explanations
- Customer Care
- Customer Inquiries
- Renewing Accounts
- Binder Coverage
- Policy Renewals
- Annual Reviews
- Customer Billing
- Billing Inquiries
Languages
Spanish
Full Professional
Timeline
Commercial Lines Account Manager
Provence Financial & Ins
01.2018 - Current
Personal Lines Representative
EIS Financial & Insurance Services
03.2003 - 12.2017
High School Diploma -
James Monroe High School
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