Nayeli Hernandez
Fredericksburg,VA
Summary
Hi, my name is Nayeli. I am a student at Germanna Community College at the moment. I am a driven, detail-oriented business administration student with hands-on experience in customer service. Skilled in problem-solving, collaboration, and communication with a proven ability to excel in team environments. Experienced in delivering exceptional service in fast-paced environments, managing responsibilities with efficiency and precision, and supporting organizational goals through dedication and hard work. I am seeking an opportunity to apply my skills and grow professionally in a role where I can contribute to operational success.
Overview
2
2
years of professional experience
Work History
Server
Castiglia's Italian Restaurant
Fredericksburg, VA
01.2023 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
Education
Associate of Business Administration -
Germanna Community College
Locust Dale, VASkills
- Proficient in Microsoft Excel, Word, and PowerPoint
- Task prioritization
- Professionalism and etiquette
- Time management
- Fast learner
- Bilingual: Fluent in English and Spanish
Affiliations
- I love reading!
- Engaging in photography or creative writing
- Engaging in fitness activities
Accomplishments
- Graduated with honors from high school
- I will graduate this summer from Germanna
- Won employee of the month last month
Languages
Spanish
Native/ Bilingual
Timeline
Server
Castiglia's Italian Restaurant
01.2023 - Current
Associate of Business Administration -
Germanna Community College
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