Nayeli Merkies
Miami
Summary
Dynamic and service-oriented professional with a proven track record at Studio 50 Salon, excelling in client relations and scheduling. Skilled in managing multiple tasks while maintaining confidentiality and accuracy in bookkeeping. Adept at utilizing technology to enhance communication and streamline operations, ensuring a positive experience for all visitors.
Overview
3
3
years of professional experience
Work History
Babysitter
- Supervised children during activities, ensuring safety and engagement.
- Developed and implemented fun educational games to stimulate learning.
- Communicated effectively with parents about children's progress and daily activities.
- Managed daily schedules, coordinating playtime, meals, and naps efficiently.
Receptionist/Hostess
Studio 50 Salon
01.2023 - Current
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Alonzo And Tracy Mourning Senior High
2601 NE 151st St North Miami, FL 3316006-2027
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Dependability
- Reliability and punctuality
- Excellent communication
- Positive and professional
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Papiamento
Native or Bilingual
Interests
- Law Studies
- Law Enforcement
- Reading
- Playing Sports
- Team Sports
Timeline
Receptionist/Hostess
Studio 50 Salon
01.2023 - Current
Babysitter
High School Diploma -
Alonzo And Tracy Mourning Senior High