Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nayeli Ponce

Roselle,IL

Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

4
4
years of professional experience

Work History

Housekeeper

Eaglewood Resort
07.2021 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Hardlines Merchandiser

Goodwill Store
12.2020 - 05.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.

Shampoo Assistant

Pink Hair Studio
04.2019 - 07.2019
  • Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment and sweeping floors.
  • Offered customers relaxing head massages during shampoo treatment.
  • Maintained professional and friendly demeanor to greet clients for customer satisfaction.
  • Prepared salon clients for specialized scalp treatments and conditioning.

Education

Associate of Applied Science - Graphic Design

College of DuPage
Glen Ellyn, IL
03.2026

High School Diploma -

Lake Park High School
05.2019

Skills

  • Hospitality Management
  • Containment Cleaning
  • Safety Requirements
  • Cleaning Procedures
  • OSHA Standards
  • Merchandise Stocking and Replenishing
  • Customer Satisfaction
  • Store Maintenance
  • Maintaining Clean Work Areas
  • Engaging with Diverse Customers

Languages

Spanish
Professional Working

Timeline

Housekeeper

Eaglewood Resort
07.2021 - Current

Hardlines Merchandiser

Goodwill Store
12.2020 - 05.2021

Shampoo Assistant

Pink Hair Studio
04.2019 - 07.2019

Associate of Applied Science - Graphic Design

College of DuPage

High School Diploma -

Lake Park High School

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Nayeli Ponce