Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nayeli Valencia

Auburn

Summary

Dynamic professional with a proven track record at Ezell's, excelling in customer service and problem-solving. Demonstrated leadership and attention to detail while enhancing client satisfaction. Skilled in money handling and effective communication, consistently fostering loyalty and trust among customers. Committed to maintaining high standards in all tasks undertaken.

Overview

7
7
years of professional experience

Work History

Cashier

Ezell's
Seattle
04.2020 - 10.2023
  • Answered question about store policies and addressed customer concerns
  • Processed customer refunds and exchanges according to established guidelines
  • Providing friendly service and assistance to clients promotes customer loyalty, satisfaction and sales

Janitor

Eco Cleaning Services
Seattle
10.2019 - 03.2020
  • Used a wide range of cleaning products and equipment
  • Maintained the cleanliness and hygiene of commercial and residential spaces
  • Kept spaces nicely organized and in order

Housekeeping

Family Company
Seattle
01.2017 - 03.2019
  • Providing friendly service and assistance to clients promotes customer loyalty and satisfaction and cleaning
  • Maintained the cleanliness and hygiene of peoples homes
  • Maintained good communication with clients on house orders and rules

Education

High school diploma -

Thomas Jeerson High School
05-2020

Some College (No Degree) -

Highline College

Skills

  • Time management
  • Leadership skills
  • Taking on challenges
  • Problem solving skills
  • Customer service
  • Empathy and patience
  • Money handling
  • Attention to detail
  • Effective communication

Languages

Spanish
Native/ Bilingual

Timeline

Cashier

Ezell's
04.2020 - 10.2023

Janitor

Eco Cleaning Services
10.2019 - 03.2020

Housekeeping

Family Company
01.2017 - 03.2019

High school diploma -

Thomas Jeerson High School

Some College (No Degree) -

Highline College

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