Nayeli Vargas
Fontana,CA
Summary
An encouraging third key and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Third Key Holder
Americas Best Contacts and Eyeglasses
06.2021 - Current
- Interpreted the results of eye examinations, using prescriptions written by Optometrists.
- Performed administrative duties, such as managing prescriptions, customer records and insurances.
- Kept inventory of frames and contact lenses up to date to ensure product variety and customer satisfaction.
- Prepared orders for glasses and contact lenses by verifying prescriptions, lens thickness and other specifications.
- Operated specialized programs on computers in order to ensure prescriptions were valid and correctly measured.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Sales Associate
Sally Beauty Supply Store
07.2020 - 05.2021
- Responsible for greeting customers, answering questions, offering assistance and lending opinions
- Operated cash registers, managing financial transactions and balancing drawers
- Provided merchandise information to customers within the store
- Maintained the presentation of the sales floor, products, signage and displays
- Provided communication skills to diffuse frustrated customers while adhering to company policies that requires a combination of empathy and tact.
Cashier
Bakers
02.2019 - 05.2020
- Maintained knowledge of weekly ads, advertised specials and other promotions
- Provided friendly and attentive responses to customers issues and concerns
- Mastered and utilized sale of system tools, including cash register, barcode scanner, receipt printer, and debit/credit card reader
- Greeted customers entering store and responded promptly to customer needs.
Skills
- Staff Oversight
- Customer Service Management
- Sales and Marketing
- Resource Allocation
- Team Building
- Adaptable
- Problem solving mindset
- Meticulous attention to detail
- Analytical with different avenues of approach
- Customer Service
- Ability to perform under pressure
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Third Key Holder
Americas Best Contacts and Eyeglasses
06.2021 - Current
Sales Associate
Sally Beauty Supply Store
07.2020 - 05.2021
Cashier
Bakers
02.2019 - 05.2020
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