Nayelie Duarte
Tucson,AZ
Summary
Engaging Front End Cashier with a proven track record in delivering exceptional customer service and accurately processing transactions. Strong communication, multitasking, and problem-solving skills enhance the customer experience. Contributed to increased customer satisfaction through proactive issue resolution and maintaining a well-organized work environment.
Overview
15
15
years of professional experience
Work History
Front end cashier
Walmart
Tucson, Arizona
07.2021 - 05.2026
- Delivered exceptional service by assisting customers with product inquiries effectively.
- Processed high-volume customer transactions accurately and efficiently at checkout.
- Maintained cleanliness and organization of checkout area to foster positive shopping experience.
- Swiftly resolved customer complaints, increasing loyalty to store brand.
- Packed products per customer preferences, enhancing personalized service approach.
- Ensured adequate stock of bags, paper rolls, and supplies at all times.
- Conducted opening tasks such as cash drawer counting and receipt reconciliation.
- Checked IDs rigorously during alcohol and tobacco sales for compliance.
Cart attendant/cashier
Home Depot
Tucson, Arizona
09.2013 - 01.2016
- Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas for a pleasant shopping environment.
- Collected carts from both parking lot and inside store to maximize customer access.
- Assisted customers with product inquiries and resolving issues swiftly.
- Collaborated with team on efficient retrieval of shopping carts to reduce wait times.
- Monitored customer traffic patterns to optimize flow through checkout lines.
- Supported peak shopping hours by ensuring high cart availability for customers.
- Operated cash register accurately, ensuring smooth payment processing for transactions.
- Performed bagging operations according to company standards, enhancing customer service.
Cashier
Target
Tucson, Az
03.2011 - 05.2013
- Stocked shelves and organized merchandise for optimal accessibility.
- Assisted customers with inquiries and resolved service issues.
- Processed transactions efficiently at checkout stations.
- Maintained accurate cash drawers and balanced registers daily.
- Implemented store policies for returns and exchanges effectively.
- Trained new cashiers on procedures and customer service standards.
- Ensured cleanliness of checkout area to create a welcoming environment.
- Greeted customers, addressing questions about products and services.
Education
High School Diploma -
Pima Partnership High School
Tucson, Az05-2011
Skills
- Cash register operations proficiency
- Financial transaction handling
- Credit card transaction expertise
- Checkout operations management
- Checkout area maintenance
- Inventory stocking techniques
- Understanding store policies
- Customer service excellence
- Complaint handling strategies
- Problem-solving solutions
- Task adaptability
- Team player mentality
- Reliable punctuality
- Ethical work practices
- Effective communication
- Multilingual customer support
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Front end cashier
Walmart
07.2021 - 05.2026
Cart attendant/cashier
Home Depot
09.2013 - 01.2016
Cashier
Target
03.2011 - 05.2013
High School Diploma -
Pima Partnership High School