Nayelie Pleitez
Bakersfield,CA
Summary
Goal-oriented individual who's well established in fast-paced and challenging environments. Eager to learn new skills and gain work experience.
Overview
5
5
years of professional experience
Work History
General Warehouse Worker
Ross Distribution Center
02.2023 - 05.2023
- Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
- Contributed to on-time order fulfillment by consistently meeting or exceeding pick accuracy rates.
- Adhered to company policies regarding attendance punctuality, contributing to a positive work culture and team cohesion.
- Consistently lifted materials weighing as much as 50 pounds.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
Sales Associate
Bath And Body Works, Limited Brands
04.2022 - 07.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Restaurant Team Member
Me N Eds
01.2022 - 05.2022
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
Warehouse Worker
Amazon
08.2021 - 11.2021
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Lead Party Host
John's Incredible Pizza Company
07.2018 - 10.2021
- Enhanced party experience by personalizing event plans according to client preferences.
- Ensured guest satisfaction with exceptional attention to detail and proactive problem solving.
- Collaborated with team members for seamless event coordination, resulting in positive customer feedback.
- Supervised staff during events, providing guidance and assistance when needed for optimal service delivery.
- Improved team efficiency by implementing new scheduling and task management strategies.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Education
Associate of Applied Science - Cardiac Sonography
High Desert Medical College
Bakersfield, CA2025
Skills
- Multitasking Abilities
- Customer Service
- Employee training
- Product Recommendations
- Cash Handling
- Returns Processing
- Conflict Resolution
- Time Management Skills
- POS System Operations
- Pallet Jack Handling
- Heavy Lifting
Languages
Spanish
Native or Bilingual
Timeline
General Warehouse Worker
Ross Distribution Center
02.2023 - 05.2023
Sales Associate
Bath And Body Works, Limited Brands
04.2022 - 07.2022
Restaurant Team Member
Me N Eds
01.2022 - 05.2022
Warehouse Worker
Amazon
08.2021 - 11.2021
Lead Party Host
John's Incredible Pizza Company
07.2018 - 10.2021
Associate of Applied Science - Cardiac Sonography
High Desert Medical College
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