Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Nayelie Swicker

San Antonio,TX

Summary

Dedicated and compassionate individual transitioning from a successful career in sales to patient care. Known for being a fast learner and hard worker, I bring excellent communication and interpersonal skills, along with a strong ability to adapt to new environments. Eager to leverage my customer service experience to provide exceptional care and support to patients. Committed to continuous learning and excellence in the healthcare field and to one day get into nursing school.

Overview

5
5
years of professional experience

Work History

Sales Associate/ Personal Shopper

HEB
08.2021 - 10.2024
  • Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
  • Supporting customers with placing orders and making payments via the phone, online, or in person.
  • Responding promptly and effectively to customers' complaints and requests.
  • Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
  • Reporting customer issues, supply shortages, and inferior products to Management immediately.
  • Engaging with customers and ensuring any special instructions are followed.
  • Ensuring that orders are accurately selected, scanned, and packed.
  • Assisting with order collection, packaging, loading, and payment, where required.
  • Keeping track of product offerings and availability.
  • Collaborating with store departments to ensure efficient service delivery.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Food Perishables Rep

HEB
08.2021 - 10.2024
  • Enhanced overall store performance by consistently meeting or exceeding individual sales targets within the perishables department, contributing to the growth of the business as a whole.
  • Increased efficiency in order fulfillment by streamlining picking processes for online orders involving perishable items.
  • Actively participated in inventory audits that ensured accurate stock levels within the perishables department were maintained consistently throughout the year.
  • Safeguarded food safety compliance by diligently adhering to all relevant guidelines and procedures, minimizing the risk of contamination or spoilage.
  • Preparing, packaging, and merchandising: Preparing, packaging, and merchandising fresh products on a daily basis
  • Maintaining all department and food safety/sanitation standards
  • Providing superior customer service and answering questions

Veterinary Technician Assistant

Town and Country Hopsital
08.2019 - 01.2020
  • Clean instruments, prepare & sterilize surgical packs;
  • Walk pets.
  • Assist in routine treatment of common clinical signs
  • Bathe pets when needed
  • Comfort & restrain pets during exams & treatments
  • Administering Medication
  • Perform daily census of animals
  • Clean animal rooms daily as assigned
  • Change animal caging as scheduled

Education

High School Diploma -

Center Point High School
Center Point, TX
05-2021

Skills

  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Hardworking,
  • Strong Communication skills,
  • Time Management
  • Positive Attitude
  • Organization skills
  • Willingness to learn
  • Exceptional customer service
  • Quick Learner

Interests

I have a diverse range of interests that keep me engaged and balanced I love baking and often experiment with new recipes, which allows me to express my creativity Reading is another passion of mine, and I enjoy immersing myself in different genres to broaden my knowledge and perspective Staying active is important to me, so I make time for regular workouts to maintain my physical health Additionally, I am currently pursuing in the process of pursuing nursing school, which reflects my dedication to helping others and my commitment to a career in healthcare

Timeline

Sales Associate/ Personal Shopper

HEB
08.2021 - 10.2024

Food Perishables Rep

HEB
08.2021 - 10.2024

Veterinary Technician Assistant

Town and Country Hopsital
08.2019 - 01.2020

High School Diploma -

Center Point High School

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Nayelie Swicker