NAYELI RACHELL JIMENEZ VEGA
Clermont
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
High-energy healthcare professional quick to evaluate and act on information. Well-trained and experienced in range of potential conditions, treatment protocols, and long-term care management. Knowledgeable about latest approaches and works well with team members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Lead
Nemours Children's Hospital
Orlando, FL
09.2025 - Current
- Led interdisciplinary team meetings to align on patient care protocols.
- Developed and implemented training programs for clinical staff.
- Coordinated patient care plans with physicians and nursing staff.
- Oversaw compliance with healthcare regulations and standards.
- Worked with cross-functional teams to achieve goals.
- Rooming patients— Taking vitals, administering injections and childhood vaccines, assisting with exams—swaps for flu, COVID, strep, and RSV. Performing urinalysis, cultures, and other lab procedures.
- Daily/weekly/monthly controls.
- EPIC system— (in-basket), following up on Lab results.
- Training new associates.
- Working with over 45 providers.
- Traveling to different locations.
Clinical Manager
FLORIDA CHILDREN'S CENTER FOR GASTROENTEROLOGY
12.2020 - 09.2025
- Travel MA/office manager (traveling to 5 different offices every week)
- Office manager for 5 locations— Leesburg, Altamonte, Kissimmee, Melbourne and Orlando.
- Front desk check-in/check-out.
- Verified patient insurance coverage and collected required co-payments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Perform in office procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Answered a multi-line phone system.
- Patient scheduling.
- New patient referrals.
- Requesting SPECIALIST prior authorizations for office visits.
- Performed medical records management, including filing, organizing, and scanning documents.
- Prior authorizations for biologics/medications.
- Procedures, orders, and authorizations for procedures.
- Insurance denials.
- Regularly evaluated employee performance, and provided feedback.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
- Hiring new associates.
- Training new associates.
- Working with multiple providers.
- Ordering supplies.
Assistant Director of Nursing
Kool Kid's PPEC
09.2018 - 07.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered phone and enthusiastically greeted callers.
- Maintained daily report documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Billing— Medicaid.
- Register new patients.
- Front office management.
- Plan of care (POC) responsibilities.
- Staff payroll.
- New patient registration.
Education
Medical Assistant Certification -
IT OF CENTRAL FL Vocational & Technical School
Orlando, FLHigh School Diploma -
Lake Nona High School
Orlando, FLSkills
Staff supervision
Training and mentoring
Organizational skills
Fast-paced work
Quick learner
Multitasking ability
Injections and blood draws
Patient scheduling
Patient file management
Data archiving
Vital signs assessment
Medical records management
Equipment maintenance
Clinical and administrative expertise
Bilingual communication (English and Spanish)
Certification
National Healthcareer Association (NHA)
Languages
Fluent in English and Spanish.
Timeline
Clinical Lead
Nemours Children's Hospital
09.2025 - Current
Clinical Manager
FLORIDA CHILDREN'S CENTER FOR GASTROENTEROLOGY
12.2020 - 09.2025
Assistant Director of Nursing
Kool Kid's PPEC
09.2018 - 07.2019
Medical Assistant Certification -
IT OF CENTRAL FL Vocational & Technical School
High School Diploma -
Lake Nona High School