Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nayelis Haddock

New Smyrna Beach,FL

Summary

Motivated and dedicated physical therapy assistant student with a passion for helping others. Fluent in both English and Spanish. Strong communication and interpersonal skills, with the ability to effectively connect with diverse populations. Committed to continuous learning and professional growth. Seeking an opportunity to tribute to a dynamic healthcare team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server Assistant

Yellow Dog Eats
01.2023 - Current
  • Resolved customer complaints swiftly and professionally when needed.
  • Delivered exceptional customer service through friendly interactions with guests.
  • Complied with health and safety rules, regulations and procedures to maintain safe environment.
  • Provided exceptional service to high volume of daily customers.
  • Effectively multitasked within fast-paced environment.
  • Mentored and train new employees, providing guidance on company policies, procedures ,and best practices.

Housekeeping Room Attendant

Springhill Suites By Marriott
01.2022 - 12.2022
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Barista

Panera Bread
06.2020 - 11.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Education

Physical Therapy Assistant

Daytona State College
Daytona Beach, FL

Skills

  • Bilingual
  • Customer Service
  • Willing to Learn
  • Call Handling
  • Multitasking and Prioritization
  • Leader
  • Trainer
  • Reliable

Certification

American Heart Association (AHA)

Basic Life Support (BLS)

Timeline

Server Assistant

Yellow Dog Eats
01.2023 - Current

Housekeeping Room Attendant

Springhill Suites By Marriott
01.2022 - 12.2022

Barista

Panera Bread
06.2020 - 11.2021

Physical Therapy Assistant

Daytona State College

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Nayelis Haddock