Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nayelis Martínez

Miami,FL

Summary

Driven professional with a track record of fostering team development and implementing negotiation strategies to enhance performance at Family Dollar. Excelled in complaint resolution, achieving significant cost-savings, and promoting high customer satisfaction. Skilled in maintaining professionalism and leveraging both hard and soft skills to surpass goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Assistant

Ventury multiservice
Miami, FL
10.2024 - Current
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked with cross-functional teams to achieve goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Assistant Manager

Family Dollar
Miami, FL
12.2023 - 07.2024
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Associate of Arts - Information and Computer Systems

Miami Dade College
Miami, FL
01-2026

Skills

  • Complaint resolution
  • Negotiation strategies
  • Team development

Certification

  • RBT certificaton

Languages

English
Limited
Spanish
Professional

Timeline

Sales Assistant

Ventury multiservice
10.2024 - Current

Assistant Manager

Family Dollar
12.2023 - 07.2024

Associate of Arts - Information and Computer Systems

Miami Dade College

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Nayelis Martínez