Nayelli Lagunas
Beaverton,OR
Summary
Obtain a profession that I can apply my skills, education and experience to.Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Sales Representative Assistant Manager
Xfinity
Beaverton, OR
08.2023 - Current
- Responsible for customer care and needs while being an experienced sales representative.
- Having a strong customer service background has given me a high skill in building relationships with clients all while maintaining the ability to pitch themselves or a product.
- Engaged customers to identify their needs and recommend suitable services.
Customer service
Ulta Beauty
09.2022 - 07.2023
- Responsible for customer care, concerns while being an ulta beauty advisor.
- Guiding those with information necessary, along with working well with diverse groups of people, and acquiring knowledge quickly.
Customer care call center
Columbia
02.2021 - 08.2022
- Addressed customer questions and concerns, ensuring a positive experience.
- Provided information to resolve customer inquiries effectively.
- De-escalated dissatisfied customer situations through patience and support.
Education
High school -
Beaverton High school
BeavertonCollege Prep -
AVID
Beaverton, OR 09.2016 - 01.2021
Skills
- Computer Skills
- Leader
- Communication
- Professionalism
- Customer Focus
- Organization
- Handles Pressure
- Time management
- Multitasker
- Team-oriented
- Flexible
- Positive Attitude
Volunteer Experience
Oregon Food Bank, Food Packer, Making and donating blankets to local organizations.
Timeline
Sales Representative Assistant Manager
Xfinity
08.2023 - Current
Customer service
Ulta Beauty
09.2022 - 07.2023
Customer care call center
Columbia
02.2021 - 08.2022
College Prep -
AVID
09.2016 - 01.2021
High school -
Beaverton High school