Nayeth Olivero
Woodside,NY
Summary
Writing and Literature student with a strong interest in publishing, contemporary fiction, and classic literature. Detail-oriented and highly organized, with experience balancing full-time work and a demanding academic schedule. Skilled in professional communication, close reading, and managing multiple responsibilities in fast-paced environments. Seeking an entry-level editorial assistant role where I can grow and learn within the publishing industry.
Overview
3
3
years of professional experience
Work History
Representative
Arden Claims Services LLC
Port Washington, New York
03.2023 - Current
- Communicate daily with clients and internal teams through professional email and phone correspondence.
- Use QuickBooks to assist with records, reports, and financial documentation.
- Work within an AMS (account/claims management system) to track cases, update information, and maintain accuracy.
- Manage paperwork, digital records, and internal tracking systems while meeting deadlines.
- Prioritize urgent requests while balancing ongoing administrative tasks.
- Coordinate information between departments to support timely and accurate case resolution.
- Developed strong organization, follow-up, and multitasking skills in a fast-paced office environment.
Education
Associate of Arts - Writing & Literature
Borough of Manhattan Community College
New York (City), NYSkills
- Professional email communication
- Close reading and literary analysis
- Proofreading and written clarity
- Project tracking and organization
- Calendar and deadline management
- QuickBooks (basic use, reports, and records)
- AMS (claims/account management system)
- Microsoft Word, Excel, Outlook, and PowerPoint
- Records management and data accuracy
- Customer service and client communication
- Strong attention to detail
Languages
Spanish
Full Professional
English
Professional
Timeline
Representative
Arden Claims Services LLC
03.2023 - Current
Associate of Arts - Writing & Literature
Borough of Manhattan Community College