Nayla Gasca
Hialeah,FL
Summary
I am an energetic, highly motivated person who seeks new opportunities and is always excited to learn new skills.
Overview
10
10
years of professional experience
Work History
Register Behavior Technician
Amigo Happy Kids ABA Center
08.2024 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Trained clients to apply appropriate social skills and behavior modification techniques.
Customer Service Agent
OTC Health Solutions
01.2018 - 08.2024
- Provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
- Working with people with disability
- Processing orders and transactions
- Resolving issues and handling customer complaints
Front Desk
For Eyes Optical
01.2015 - 01.2018
- Greet and welcome guests
- Managing emergencies
- Maintain a clean work area
Education
Behavior University RBT 40 Hour Training
04-2022
High School Diploma -
Mater Academy
Hialeah, FL06-2012
Skills
- Computer Skills
- Adaptability
- A strong work ethic
- Working with others
Contact
FL 33018
Languages
Spanish
English
Education
Hialeah, FL
Timeline
Register Behavior Technician
Amigo Happy Kids ABA Center
08.2024 - Current
Customer Service Agent
OTC Health Solutions
01.2018 - 08.2024
Front Desk
For Eyes Optical
01.2015 - 01.2018
High School Diploma -
Mater Academy
Behavior University RBT 40 Hour Training
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