Results-oriented professional leveraging analytical thinking and creativity to deliver high-impact solutions in fast-paced environments. Adaptable and dedicated with a proactive attitude. Strong work ethic and effective communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food and Beverage Ambassador
Sea World
Orlando, FL
10.2023 - 08.2024
Provided exceptional guest service through prompt and courteous greetings.
Simultaneously attended to guests, provided service, and prepared food while ensuring a neat and well-stocked work area
Demonstrated ability to work both independently and collaboratively to meet customer needs.
Team Member
Universal Studios
Orlando, FL
03.2023 - 10.2023
Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
Team Leader
Panera Bread
Celebration, FL
09.2021 - 03.2023
Developed strategies for problem solving and conflict resolution among team members.
Provided coaching and feedback on employee performance, encouraging professional development.
Supported team members by distributing responsibilities and modeling desired behavior
Acquired knowledge in all roles while facilitating the onboarding process for new team members.