Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Nayomi Calderon

Apopka,FL

Summary

Results-oriented professional leveraging analytical thinking and creativity to deliver high-impact solutions in fast-paced environments. Adaptable and dedicated with a proactive attitude. Strong work ethic and effective communication skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food and Beverage Ambassador

Sea World
Orlando, FL
10.2023 - 08.2024
  • Provided exceptional guest service through prompt and courteous greetings.
  • Simultaneously attended to guests, provided service, and prepared food while ensuring a neat and well-stocked work area
  • Demonstrated ability to work both independently and collaboratively to meet customer needs.

Team Member

Universal Studios
Orlando, FL
03.2023 - 10.2023
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.

Team Leader

Panera Bread
Celebration, FL
09.2021 - 03.2023
  • Developed strategies for problem solving and conflict resolution among team members.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Supported team members by distributing responsibilities and modeling desired behavior
  • Acquired knowledge in all roles while facilitating the onboarding process for new team members.

Education

Bachelor of Science - Pediatric Nursing

Valencia College
Orlando, FL
08-2028

High School Diploma -

Chancery Charter
Orlando, FL
10-2023

Skills

  • Customer Engagement
  • Team Management
  • Decision-Making
  • Customer Service
  • Excellent Communication
  • Analytical Thinking
  • Multitasking
  • Time Management
  • Problem-Solving
  • Professionalism

Certification

  • BLS (CPR and AED) Certified (04/2024-04/2026)

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • Coaching as well as playing volleyball

Timeline

Food and Beverage Ambassador

Sea World
10.2023 - 08.2024

Team Member

Universal Studios
03.2023 - 10.2023

Team Leader

Panera Bread
09.2021 - 03.2023

Bachelor of Science - Pediatric Nursing

Valencia College

High School Diploma -

Chancery Charter
Nayomi Calderon