Nayomi Siguencia Cobo

• Performed clerical duties such as scheduling appointments, answering phones, filing documents, preparing charts.
• Maintained patient records accurately according to company policies and procedures
• • Assisted patients with exercise programs and prepared the treatment area as needed

•Assisted patients during clinical testing and therapeutic procedures

•Documented patient information and treatment results in EMR systems

•Sanitized and maintained medical equipment between patients

•Communicated instructions clearly to patients in English and Spanish

•Started as a cashier and was crossed trained in multiple roles, leading to customer service

•Handled high volumes of customers and phone calls with a positive attitude

•Supported the team by keeping lines moving, staying organized, and stepping in where needed.