Nayre Herrera
San Mateo,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Macys Department Store
Daly City, CA
05.2023 - Current
- Conducted price checks for special orders or discounts as requested by customers
- Open credit cards for customers
- top performance in the store.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Counted and balanced cashier drawers.
Inbound Stower
Target
Daly City, CA
09.2023 - 01.2024
- Followed safety procedures while operating powered industrial vehicles.
- Demonstrated excellent communication skills both verbally and written.
- Identified damaged goods received as part of the shipment process and reported them accordingly.
- Unloaded inbound freight and placed it into designated bays or slots.
- Inspected material handling equipment for any damages before use.
- Collaborated with other departments within the organization as needed.
- Communicated effectively with team members regarding daily tasks and expectations.
- Utilized proper lifting techniques to move product from pallets to shelves.
- Continuously pulled items off carts and placed on correct shelves.
- Worked flexible hours, including weekends and holidays, to meet warehouse demands.
Warehouse Worker
Target
Daly City, CA
09.2023 - 01.2024
- Assembled orders according to customer requests.
- Identified discrepancies between physical count and computer data.
- Operated scanners, computers, and other equipment to track orders.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Transported goods to designated areas within the warehouse facility.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Investigated any reported problems regarding shipping errors or damages.
Sandwich Maker
Ike's Love & Sandwiches
San Mateo, CA
01.2022 - 08.2022
- Assisted customers with special orders or requests as needed.
- Maintained a clean and safe work environment by adhering to food safety regulations.
- Greeted customers in a friendly manner and answered questions about menu items.
- Communicated effectively with coworkers regarding customer service issues or concerns.
- Stocked shelves with pre-made sandwiches and other items as needed.
- Checked out customers efficiently at the end of their order transaction.
- Operated cash registers, handled money, and provided change when necessary.
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
Education
Industrial Engineering
Canada College
Redwood City, CASkills
- POS Systems
- Returns processing
- Payment Processing
- Cash Handling
- Drawer balancing
- Customer Assistance
- Cash Register Operation
- Product Recommendations
- Customer Service
- ID Verification
- Payment Collection
- Retail Merchandising
- Organizational abilities
- Order Verification
- Sales expertise
- Written and verbal communication
- Credit and cash transactions
- Customer service excellence
- Loyalty Program Promotion
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- drivers license
Affiliations
- excellent costumer services.
- open credit cards for costumers
- excellent sales associate
Timeline
Inbound Stower
Target
09.2023 - 01.2024
Warehouse Worker
Target
09.2023 - 01.2024
Cashier
Macys Department Store
05.2023 - Current
Sandwich Maker
Ike's Love & Sandwiches
01.2022 - 08.2022
Industrial Engineering
Canada College
Similar Profiles
Debra ReynoldsDebra Reynolds
Seasonal Sales Associate at Macys Department StoreSeasonal Sales Associate at Macys Department Store
Farhiya OmarFarhiya Omar
Retail Sales Associate at Macys Department StoreRetail Sales Associate at Macys Department Store
Lorena EnriquezLorena Enriquez
Sale Associate at Macys Department StoreSale Associate at Macys Department Store
Salimata SankaraSalimata Sankara
Sales Associate at Macys Department StoreSales Associate at Macys Department Store
Daniel StathasDaniel Stathas
E-Commerce Strategic Initiatives Manager at Albertsons CompaniesE-Commerce Strategic Initiatives Manager at Albertsons Companies