NAYSET BONILLA
Mount Vernon,WA
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
3
3
years of professional experience
Work History
Cashier
Skagit Habitat for Humanity
Mount Vernon, WA
09.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Cashier
Famous Footwear
Burlington, WA
07.2024 - 09.2024
- Maintained current knowledge of store promotions to highlight sales to customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed customer payments quickly and returned exact change and receipts.
- Used suggestive selling techniques to promote add-on sales.
Retail Sales Associate
Kohl's
Burlington, WA
04.2024 - 06.2024
- Assisted customers with finding the right product for their needs.
- Stocked shelves with merchandise according to company standards.
- Offered suggestions for additional items that may be of interest to customers.
- Handled customer complaints in a professional manner.
- Organized merchandise and stockroom shelves to ensure a neat and orderly display.
Sales Specialist
Lowe's
Mount Vernon, WA
09.2023 - 10.2023
- Gave top-notch service to everyone in order to provide ample sales opportunities.
- Assisted with loading and unloading deliveries from vendors.
- Demonstrated excellent customer service skills at all times.
Retail Sales Associate
Dicks Sporting Goods
Burlington, WA
12.2022 - 01.2023
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Customer Service Representative
Gerber Collision & Glass
Burlington, WA
09.2021 - 10.2022
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided administrative support such as scheduling appointments, arranging travel.
Restaurant Hostess
Lorenzo's
Sedro-Woolley, WA
06.2021 - 08.2021
- Managed reservations, waitlists, and special requests for large parties.
- Greeted customers and escorted them to their tables.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
High School Diploma -
Burlington Edison High School
Burlington, WA06-2021
Skills
- Bilingual
- Multi-Task Management
- Customer Service
- Positive and Friendly Attitude
- Good Work Ethic
- Organizational standards
- Paperwork Processing
- Team Leadership
Timeline
Cashier
Skagit Habitat for Humanity
09.2024 - Current
Cashier
Famous Footwear
07.2024 - 09.2024
Retail Sales Associate
Kohl's
04.2024 - 06.2024
Sales Specialist
Lowe's
09.2023 - 10.2023
Retail Sales Associate
Dicks Sporting Goods
12.2022 - 01.2023
Customer Service Representative
Gerber Collision & Glass
09.2021 - 10.2022
Restaurant Hostess
Lorenzo's
06.2021 - 08.2021
High School Diploma -
Burlington Edison High School
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